B
ONE CIRCLE MOVING & STORAGE LLC (DBA CROSS STATE VAN LINES)
USDOT 3336589 • MC-1064167 • JERSEY CITY, NJ
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices3
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameONE CIRCLE MOVING & STORAGE LLC
Doing business asCROSS STATE VAN LINES
Address230 NEPTUNE AVE, JERSEY CITY, NJ 07305
Phone(551) 205-5430
Company officerWAYNE HOWELL
In business sinceSep 2019
Last FMCSA updateJun 2024
Fleet & authority
Power units (trucks)2
Drivers1
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 24/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!Federal out-of-service order issued Jan 4, 2021 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
!7 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
Complaint history, year by year
2024 2 complaints
Estimates/Final Charges: 1
Loss and Damage: 1
Pickup and Delivery: 1
2023 3 complaints
Deceptive Business Practices: 3
Estimates/Final Charges: 3
Hostage Goods: 3
Shipment Documents: 3
Pickup and Delivery: 2
Weighing: 2
Claim Settlement: 1
Loss and Damage: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Jan 4, 2021. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle inspections0
Driver inspections1
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerGeneral Insurance Company Of America
Policy effective sinceJan 2023
Cancellations, 3 yrs7
7 insurance cancellations in the last 3 years, most recently Feb 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2023 → Feb 2025
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Dec 2023 → Dec 2023
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Dec 2023 → Jul 2024
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Dec 2023 → Sep 2024
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2022 → Jan 2023
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Jan 2021 → Jan 2022
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Dec 2020 → Dec 2023
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Dec 2020 → Feb 2024
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Oct 21, 2024 Driver-only, DE
1 violation
49 CFR 392.2-SLLTL (driver)
Apr 29, 2024 Full inspection, NC
Clean, no violations
Last 2 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Mar 3, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Aug 29, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 15, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 11, 2022 Revoked
Household goods common carrier: reinstated -> revoked
Mar 23, 2020 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is One Circle Moving & Storage LLC reliable? Our read of the record
The federal record argues for real caution with One Circle Moving & Storage LLC: 3 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About One Circle Moving & Storage LLC
One Circle Moving & Storage LLC, doing business as Cross State Van Lines, is a federally registered mover based in Jersey City, New Jersey, registered with FMCSA since September 2019. Federal filings show 2 power units (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 5 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (4 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3336589, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ONE CIRCLE MOVING & STORAGE LLC
Is One Circle Moving & Storage LLC legit?
One Circle Moving & Storage LLC has an active USDOT registration (3336589). It has 5 federal complaints in the last 4 years. Review the categories above before booking.
Is One Circle Moving & Storage LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does One Circle Moving & Storage LLC have?
5 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is One Circle Moving & Storage LLC based?
230 Neptune Ave, Jersey City, NJ 07305. Phone on file: (551) 205-5430. Registered with FMCSA since September 2019.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.