A
UNITED PRO MOVERS LLC (DBA BEST AMERICAN MOVERS)
USDOT 3332133 • MC-1062034 • CHARLOTTE, NC
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaints by category, last 4 years
Deceptive Business Practices2
Company details
Legal nameUNITED PRO MOVERS LLC
Doing business asBEST AMERICAN MOVERS
Address3935 PERIMETER WEST DR UNIT 400, CHARLOTTE, NC 28214
Phone(704) 228-6016
Company officerANATOLY OSTAPENKO
In business sinceSep 2019
Last FMCSA updateMay 2026
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 6/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Federal out-of-service order issued Jun 16, 2022 (New Entrant Revoked - Failure Of Safety Audit).
!19 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
Complaint history, year by year
2024 3 complaints
Loss and Damage: 3
Estimates/Final Charges: 2
Deceptive Business Practices: 1
Claim Settlement: 1
Pickup and Delivery: 1
Shipment Documents: 1
Weighing: 1
2023 1 complaint
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Jun 16, 2022. Reason on file: New Entrant Revoked - Failure Of Safety Audit. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections3
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerIntegon Indemnity Corporation
Coverage750
Policy effective sinceMar 2026
Cancellations, 3 yrs19
19 insurance cancellations in the last 3 years, most recently Aug 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2025 → May 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
May 2025 → Jun 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
May 2025 → Jul 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
Apr 2025 → May 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
Apr 2025 → Jun 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
Mar 2025 → May 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
Mar 2025 → Apr 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
Feb 2025 → Mar 2025
Integon Indemnity Corporation (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Dec 10, 2024 Driver-only, NC
Clean, no violations
Sep 3, 2024 Walk-around, MD
1 violation
49 CFR 393.9(a)
Jul 30, 2024 Walk-around, TN
Clean, no violations
Feb 11, 2024 Walk-around, NC
Clean, no violations
Dec 9, 2023 Driver-only, WI
2 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 392.2-SLLTCD (driver)
Last 5 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jul 25, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 13, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 11, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 23, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 29, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 1, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 3, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 2, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 27, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 5, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is United Pro Movers LLC reliable? Our read of the record
On the evidence, United Pro Movers LLC looks like a reliable operator: operating since 2019 with only 4 complaints on record, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3332133 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in North Carolina
About United Pro Movers LLC
United Pro Movers LLC, doing business as Best American Movers, is a federally licensed household goods carrier based in Charlotte, North Carolina, registered with FMCSA since September 2019. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 4 complaints against this company with the federal government. The most common complaint category is "Loss and Damage" (4 complaints): in plain terms, customers reported belongings that arrived broken or never arrived at all.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3332133, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about UNITED PRO MOVERS LLC
Is United Pro Movers LLC legit?
United Pro Movers LLC has an active USDOT registration (3332133). It has 4 federal complaints in the last 4 years. Review the categories above before booking.
Is United Pro Movers LLC a broker or a carrier?
A licensed carrier with 2 registered trucks.
How many complaints does United Pro Movers LLC have?
4 federal complaints in the last 4 years, most in the "Loss and Damage" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is United Pro Movers LLC based?
3935 Perimeter West Dr Unit 400, Charlotte, NC 28214. Phone on file: (704) 228-6016. Registered with FMCSA since September 2019.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 2, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.