A
MULTI SYSTEMS INSTALLATION INC (DBA MSI)
USDOT 320457 • SHAWNEE, KS
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameMULTI SYSTEMS INSTALLATION INC
Doing business asMSI
Address20101 W 55TH ST, SHAWNEE, KS 66218
Phone(913) 422-8282
Company officerRICHARD A KELLY
OrganizationCorporation
In business sinceJul 1988
Last FMCSA updateSep 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1988: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3 (1 OOS)
Driver inspections6 (3 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerTravelers Property Casualty Co. Of America
Coverage750
Policy effective sinceMay 2016
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Oct 1989 → Oct 2004
The Continental Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jan 12, 2026 Driver-only, MO
2 violations, 1 out-of-service
49 CFR 391.11B5-LNCDLNVL (driver), OOS
49 CFR 392.2-SLLIRP
Jan 12, 2026 Walk-around, KS
1 violation
49 CFR 395.8D6-HOSF (driver)
Oct 8, 2025 Walk-around, MO
2 violations
49 CFR 392.16-D (driver)
49 CFR 391.41A-MCPC (driver)
Apr 28, 2025 Full inspection, MO
3 violations, 3 out-of-service
49 CFR 393.75A3-TAOL, OOS
49 CFR 392.4A-DOSP (driver), OOS
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
Apr 24, 2025 Driver-only, MO
1 violation
49 CFR 392.2-SLLIRP
Jul 11, 2024 Driver-only, KS
1 violation, 1 out-of-service
49 CFR 391.41(a)(1) (driver), OOS
Mar 21, 2024 Walk-around, KS
3 violations
49 CFR 390.21T(b)
49 CFR 391.41(a) (driver)
49 CFR 393.95(a)
Last 7 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 12, 2004 Revoked
Motor property contract carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Multi Systems Installation INC reliable? Our read of the record
On the evidence, Multi Systems Installation INC looks like a reliable operator: operating since 1988 with zero federal complaints in the last four years, 1 registered truck, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 320457 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Kansas
About Multi Systems Installation INC
Multi Systems Installation INC, doing business as Msi, is a federally registered mover based in Shawnee, Kansas, registered with FMCSA since July 1988. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 320457, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about MULTI SYSTEMS INSTALLATION INC
Is Multi Systems Installation INC legit?
Multi Systems Installation INC has an active USDOT registration (320457). It has no federal complaints on record in the last 4 years.
Is Multi Systems Installation INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Multi Systems Installation INC based?
20101 W 55th St, Shawnee, KS 66218. Phone on file: (913) 422-8282. Registered with FMCSA since July 1988.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.