?
WILLOW BEND EXPRESS LLC (DBA WILLOW BEND EXPRESS)
USDOT 3156833 • ELKINS, WV
MoverAudit grade: not yet graded
✓ No major red flags found
Complaint history
Complaint record temporarily unavailable. The federal database did not respond. Company registration data below is from the FMCSA census. Refresh this page to retry.
Company details
Legal nameWILLOW BEND EXPRESS LLC
Doing business asWILLOW BEND EXPRESS
Address924 BEVERLY PIKE, ELKINS, WV 26241
Phone(304) 637-7368
Company officerWALT SCHMIDLEN III
In business sinceJul 2018
Last FMCSA updateOct 2024
Fleet & authority
Power units (trucks)2
Drivers3
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Dec 2024)
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Red flags & green flags
!5 insurance policy cancellations in the last 3 years.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 2018: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections4 (3 OOS)
Driver inspections4 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerNational Liability & Fire Ins Co.
Coverage750
Policy effective sinceAug 2025
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently Aug 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2025 → Aug 2025
Berkshire Hathaway Homestate Insurance Compan (Bipd/primary)
$750k
Cancelled
May 2025 → Aug 2025
Berkshire Hathaway Homestate Insurance Compan (Bipd/primary)
$750k
Cancelled
Aug 2024 → May 2025
Progressive Classic Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2024 → Aug 2024
Classic Insurance Co (Bipd/primary)
$750k
Cancelled
Jul 2023 → Jul 2024
Prime Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2022 → Jul 2023
Prime Insurance Company (Bipd/primary)
$750k
Cancelled
Apr 2022 → Jul 2022
Classic Insurance Co (Bipd/primary)
$750k
Cancelled
Apr 2022 → Jul 2022
Classic Insurance Co (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 13, 2025 Walk-around, PA
4 violations, 1 out-of-service
49 CFR 393.41-BNPB, OOS
49 CFR 392.2-SLLTL (driver)
49 CFR 395.8F1-HOSM (driver)
49 CFR 393.9B-LIL
Apr 3, 2025 Full inspection, LA
7 violations, 3 out-of-service
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 393.43D-B, OOS
49 CFR 392.2-SLLSR
49 CFR 393.11A1-LIL
49 CFR 393.205C-WRAWFLMIB
+1 more
Oct 9, 2024 Full inspection, WV
1 violation, 1 out-of-service
49 CFR 393.41: No or defective parking brake system on CMV, OOS
Oct 9, 2024 Full inspection, WV
Clean, no violations
Jul 31, 2024 Full inspection, MO
1 violation
49 CFR 390.21T(b)(1)
May 31, 2024 Walk-around, MD
1 violation
49 CFR 393.95(a)
Feb 27, 2024 Walk-around, PA
9 violations, 2 out-of-service
49 CFR 393.43: No/improper breakaway or emergency braking, OOS
49 CFR 383.23(a)(2) (driver), OOS
49 CFR 390.21T(b)
49 CFR 392.2
49 CFR 393.9(a)
49 CFR 393.9(a)
+3 more
Last 7 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Aug 8, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 29, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 16, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 14, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 14, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Willow Bend Express LLC reliable? Our read of the record
On the evidence, Willow Bend Express LLC looks like a reliable operator: operating since 2018 with 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3156833 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in West Virginia
About Willow Bend Express LLC
Willow Bend Express LLC, doing business as Willow Bend Express, is a federally registered mover based in Elkins, West Virginia, registered with FMCSA since July 2018. Federal filings show 2 power units (trucks/tractors) and 3 drivers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3156833, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about WILLOW BEND EXPRESS LLC
Is Willow Bend Express LLC legit?
Willow Bend Express LLC has an active USDOT registration (3156833). Complaint history is being retrieved.
Is Willow Bend Express LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Willow Bend Express LLC based?
924 Beverly Pike, Elkins, WV 26241. Phone on file: (304) 637-7368. Registered with FMCSA since July 2018.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.