A
HORIZON EXPRESS SERVICES LLC
USDOT 3153991 • EL PASO, TX
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameHORIZON EXPRESS SERVICES LLC
Address199 MELTON RD, EL PASO, TX 79927
Phone(915) 873-6821
Company officerANGEL MENDEZ
In business sinceJun 2018
Last FMCSA updateSep 2025
Fleet & authority
Power units (trucks)2
Drivers3 (3 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!3 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2018: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections4 (1 OOS)
Driver inspections4
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerAgricultural Workers Mutual Auto Insurance Co
Coverage750
Policy effective sinceSep 2025
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Sep 2024 → Sep 2025
Agricultural Workers Mutual Auto Insurance Co (Bipd/primary)
$750k
Cancelled
Sep 2023 → Sep 2024
United Wisconsin Insurance Company (Bipd/primary)
$750k
Cancelled
Sep 2022 → Sep 2023
United Wisconsin Insurance Company (Bipd/primary)
$750k
Cancelled
Sep 2021 → Sep 2022
Incline Casualty Company (Bipd/primary)
$750k
Cancelled
Sep 2020 → Sep 2021
Trisura Specialty Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2020 → Sep 2020
United Wisconsin Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2020 → Oct 2020
United Wisconsin Insurance Company (Bipd/primary)
$750k
Cancelled
Sep 2019 → Mar 2020
United Wisconsin Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 14, 2025 Walk-around, TX
2 violations
49 CFR 383.23A2: Operating a CMV without a CDL (driver)
49 CFR 393.9: Inoperable Required Lamp
Dec 26, 2024 Walk-around, TX
1 violation, 1 out-of-service
49 CFR 393.45B2PC: Brake Hose or Tubing Chafing and/or Kinking - Connection to Power Unit, OOS
Oct 24, 2024 Walk-around, TX
3 violations
49 CFR 393.55D3: No or Defective ABS Malfunction Indicator for towed vehicles on vehic…
49 CFR 396.17C: Operating a CMV without proof of a periodic inspection
49 CFR 392.2RG
Sep 4, 2024 Walk-around, TX
3 violations
49 CFR 393.55(d)(3)
49 CFR 396.17(c)
49 CFR 393.53(b)
Jun 21, 2024 Driver-only, MI
1 violation
49 CFR 392.2 (driver)
Jun 20, 2024 Driver-only, IL
1 violation
49 CFR 392.2
Dec 20, 2023 Walk-around, TX
2 violations, 1 out-of-service
49 CFR 393.9: Inoperable Required Lamp, OOS
49 CFR 396.17C: Operating a CMV without proof of a periodic inspection
Sep 27, 2023 Walk-around, TN
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Sep 22, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 20, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 20, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 20, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 16, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 19, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 17, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is Horizon Express Services LLC reliable? Our read of the record
On the evidence, Horizon Express Services LLC looks like a reliable operator: operating since 2018 with zero federal complaints in the last four years, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3153991 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About Horizon Express Services LLC
Horizon Express Services LLC is a federally registered mover based in El Paso, Texas, registered with FMCSA since June 2018. Federal filings show 2 power units (trucks/tractors) and 3 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3153991, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about HORIZON EXPRESS SERVICES LLC
Is Horizon Express Services LLC legit?
Horizon Express Services LLC has an active USDOT registration (3153991). It has no federal complaints on record in the last 4 years.
Is Horizon Express Services LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Horizon Express Services LLC based?
199 Melton Rd, El Paso, TX 79927. Phone on file: (915) 873-6821. Registered with FMCSA since June 2018.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 7, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.