A
FIVE STARS DELIVERY LLC
USDOT 3098829 • MC-76293 • PORTLAND, OR
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameFIVE STARS DELIVERY LLC
Address2125 N VANCOUVER AVE, PORTLAND, OR 97227
Phone(503) 888-4588
Company officerSERGIO ROJAS MENDOZA
In business sinceFeb 2018
Last FMCSA updateApr 2024
Fleet & authority
Power units (trucks)1
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2018: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections2
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerArtisan & Truckers Casualty Company
Coverage750
Policy effective sinceJun 2024
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Jun 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2024 → Jun 2024
Artisan & Truckers Casualty Company (Bipd/primary)
$750k
Cancelled
Jun 2020 → Jun 2021
Century Surety Company (Cargo)
$750k
Cancelled
Jun 2019 → Jun 2020
United Specialty Insurance Company (Cargo)
$750k
Cancelled
Jun 2018 → Jun 2019
United Specialty Insurance Company (Cargo)
$750k
Cancelled
Apr 2018 → Apr 2018
American Family Mutual Insurance Co. (Bipd/primary)
$750k
Cancelled
Apr 2018 → Apr 2024
American Family Mutual Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Sep 9, 2025 Walk-around, WA
6 violations
49 CFR 393.9A-LCL
49 CFR 393.95F: Emergency Equipment - Stopped vehicle warning devices missing or impr…
49 CFR 392.2-SLLSIV (driver)
49 CFR 392.2-SLLSR
49 CFR 392.2-SLLSR
49 CFR 393.60D: Windshield / Windows - Tinting permits less than 70% of light transmi…
Jan 23, 2025 Walk-around, WA
5 violations
49 CFR 392.2-SLLIRP
49 CFR 392.16B-DPASS (driver)
49 CFR 390.21TB1-MC
49 CFR 390.21TB2-DOT
49 CFR 391.45B-MCEM (driver)
Last 2 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jul 6, 2021 Revoked
Household goods common carrier: reinstated -> revoked
Jul 6, 2021 Revoked
Motor property common carrier: reinstated -> revoked
Jun 11, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 8, 2019 Revoked
Motor property common carrier: granted -> revoked
Jul 8, 2019 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Five Stars Delivery LLC reliable? Our read of the record
On the evidence, Five Stars Delivery LLC looks like a reliable operator: operating since 2018 with zero federal complaints in the last four years, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3098829 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Oregon
About Five Stars Delivery LLC
Five Stars Delivery LLC is a federally registered mover based in Portland, Oregon, registered with FMCSA since February 2018. Federal filings show 1 power unit (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3098829, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about FIVE STARS DELIVERY LLC
Is Five Stars Delivery LLC legit?
Five Stars Delivery LLC has an active USDOT registration (3098829). It has no federal complaints on record in the last 4 years.
Is Five Stars Delivery LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Five Stars Delivery LLC based?
2125 N Vancouver Ave, Portland, OR 97227. Phone on file: (503) 888-4588. Registered with FMCSA since February 2018.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.