D
NEW DESTINY MOVING SERVICES LLC (DBA CROSS COUNTRY LONG DISTANCE MOVERS)
USDOT 3051646 • MC-50159 • BLOOMFIELD, NJ
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges49
Deceptive Business Practices43
26 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameNEW DESTINY MOVING SERVICES LLC
Doing business asCROSS COUNTRY LONG DISTANCE MOVERS
Address118 JOHN F KENNEDY DRIVE N, BLOOMFIELD, NJ 07003
Phone(973) 814-4236
Company officerGABRIELA INFANTE
In business sinceSep 2017
Last FMCSA updateApr 2026
Fleet & authority
Power units (trucks)13
Drivers13
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingConditional (May 2026)
Prior revocationYes
MoverAudit risk score: 60/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!26 hostage-goods complaints on federal record.
!75 federal complaints in the last 4 years.
!Federal out-of-service order issued Jan 14, 2025 (90 Day Failure To Pay Fine).
!Operating authority was revoked at least once (see authority history below).
!19 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓13 trucks registered with FMCSA.
✓In business since 2017: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 14 complaints
Pickup and Delivery: 6
Estimates/Final Charges: 5
Hostage Goods: 5
Deceptive Business Practices: 3
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 35 complaints
Estimates/Final Charges: 29
Deceptive Business Practices: 25
Pickup and Delivery: 22
Shipment Documents: 18
Loss and Damage: 15
Weighing: 14
Claim Settlement: 11
Hostage Goods: 9
Operating Authority: 3
Whistleblower Complaint: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 15 complaints
Deceptive Business Practices: 9
Estimates/Final Charges: 9
Hostage Goods: 8
Pickup and Delivery: 8
Shipment Documents: 7
Claim Settlement: 5
Loss and Damage: 5
Weighing: 4
Operating Authority: 1
Insurance: 1
Whistleblower Complaint: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 11 complaints
Pickup and Delivery: 7
Deceptive Business Practices: 6
Estimates/Final Charges: 6
Loss and Damage: 6
Claim Settlement: 4
Hostage Goods: 4
Shipment Documents: 3
Weighing: 3
Operating Authority: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Jan 14, 2025. Reason on file: 90 Day Failure To Pay Fine. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections51 (11 OOS)
Driver inspections81 (52 OOS)
Crashes, last 3 years3, 1 with injuries
FMCSA safety ratingConditional
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerState Nationalspecialty Insco/national Specia
Coverage750
Policy effective sinceMar 2026
Cancellations, 3 yrs19
19 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jul 2025 → Oct 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Mar 2025 → Jul 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Jan 2025 → Mar 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Jul 2024 → Jan 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Jun 2024 → Dec 2024
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Jun 2024 → Jun 2024
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Jun 2024 → Jun 2025
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Jun 2024 → Nov 2024
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jul 6, 2026 Walk-around, NJ
4 violations
49 CFR 393.55C1-B
49 CFR 393.11A1-LLPL
49 CFR 393.78A-WS
49 CFR 393.9A-LCL
Jun 30, 2026 Walk-around, KY
Clean, no violations
Jun 26, 2026 Driver-only, KY
1 violation
49 CFR 395.8D10-HOSF (driver)
Jun 26, 2026 Walk-around, MD
5 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 390.21TB2-DOT
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
49 CFR 393.9A-LFTSI
49 CFR 392.2-SLLLR (driver)
Jun 22, 2026 Driver-only, PA
5 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 396.17C-PI
49 CFR 395.22H4-ELDBRODS (driver)
49 CFR 390.21TB1-MC
49 CFR 396.9D2-FTF
Jun 20, 2026 Driver-only, PA
3 violations
49 CFR 392.16-D (driver)
49 CFR 392.2-SLLSR
49 CFR 390.19TG
Jun 20, 2026 Walk-around, NJ
12 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 392.2-SLL
49 CFR 392.2-SLL
49 CFR 393.203E-CBP
49 CFR 393.9A-LFTSI
49 CFR 393.9A-HLLH
+6 more
Jun 11, 2026 Walk-around, OH
2 violations
49 CFR 392.2-SLLSOA
49 CFR 393.75C-TAOTD-LT2/32
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jul 24, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 30, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Feb 18, 2025 Revoked
Household goods common carrier: granted -> revoked
Jan 14, 2025 Out of service
Household goods common carrier: granted -> out of service
Jan 14, 2025 Out of service
Household goods common carrier: reinstated -> out of service
Jul 10, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 27, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 20, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 11, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Nov 6, 2023 Revoked
Household goods common carrier: reinstated -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is New Destiny Moving Services LLC reliable? Our read of the record
The federal record argues for real caution with New Destiny Moving Services LLC: 26 hostage-goods complaints on federal record; 75 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About New Destiny Moving Services LLC
New Destiny Moving Services LLC, doing business as Cross Country Long Distance Movers, is a federally registered mover based in Bloomfield, New Jersey, registered with FMCSA since September 2017. Federal filings show 13 power units (trucks/tractors) and 13 drivers.
Over the last four years, consumers filed 75 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (49 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 26 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3051646, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about NEW DESTINY MOVING SERVICES LLC
Is New Destiny Moving Services LLC legit?
New Destiny Moving Services LLC has an active USDOT registration (3051646). It has 75 federal complaints in the last 4 years. Review the categories above before booking.
Is New Destiny Moving Services LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does New Destiny Moving Services LLC have?
75 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 26 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is New Destiny Moving Services LLC based?
118 John F Kennedy Drive N, Bloomfield, NJ 07003. Phone on file: (973) 814-4236. Registered with FMCSA since September 2017.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.