MoverAudit  ›  New Jersey  ›  Clifton  ›  NEW DESTINY MOVING SERVICES LLC
D

NEW DESTINY MOVING SERVICES LLC (DBA CROSS COUNTRY LONG DISTANCE MOVERS)

USDOT 3051646  •  MC-50159  •  CLIFTON, NJ
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Type
Carrier, interstate
Own trucks
13
Status
Active
Complaints, 4 yrs
90

Complaints by category, last 4 years

Estimates/Final Charges
51
Pickup and Delivery
51
Deceptive Business Practices
45
Hostage Goods
31
Loss and Damage
28
Shipment Documents
28
Weighing
22
31 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.

Company details

Legal nameNEW DESTINY MOVING SERVICES LLC
Doing business asCROSS COUNTRY LONG DISTANCE MOVERS
Address140 DELAWANNA AVENUE, CLIFTON, NJ 07014
Phone(973) 814-4236
Email on file[email protected]
Company officerGABRIELA INFANTE
In business sinceSep 2017
Last FMCSA updateApr 2026

Fleet & authority

Power units (trucks)13
Drivers13
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingConditional (May 2026)
Prior revocationYes
risk

MoverAudit risk score: 60/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
90
Average checked mover
0.1
Red flags & green flags
!31 hostage-goods complaints on federal record.
!90 federal complaints in the last 4 years.
!Federal out-of-service order issued Jan 14, 2025 (90 Day Failure To Pay Fine).
!Operating authority was revoked at least once (see authority history below).
!18 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓13 trucks registered with FMCSA.
✓In business since 2017: a long federal track record.
Complaint history, year by year
2026 29 complaints
Pickup and Delivery: 14 Hostage Goods: 10 Estimates/Final Charges: 7 Deceptive Business Practices: 5 Loss and Damage: 2 Claim Settlement: 1 Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 35 complaints
Estimates/Final Charges: 29 Deceptive Business Practices: 25 Pickup and Delivery: 22 Shipment Documents: 18 Loss and Damage: 15 Weighing: 14 Claim Settlement: 11 Hostage Goods: 9 Operating Authority: 3 Whistleblower Complaint: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 15 complaints
Deceptive Business Practices: 9 Estimates/Final Charges: 9 Hostage Goods: 8 Pickup and Delivery: 8 Shipment Documents: 7 Claim Settlement: 5 Loss and Damage: 5 Weighing: 4 Operating Authority: 1 Insurance: 1 Whistleblower Complaint: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 11 complaints
Pickup and Delivery: 7 Deceptive Business Practices: 6 Estimates/Final Charges: 6 Loss and Damage: 6 Claim Settlement: 4 Hostage Goods: 4 Shipment Documents: 3 Weighing: 3 Operating Authority: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance

Roadside safety record

Federal out-of-service order issued Jan 14, 2025. Reason on file: 90 Day Failure To Pay Fine. An OOS order means FMCSA ordered this company to stop operating.

Vehicle out-of-service rate, this company vs. national average:

This company
21.57%
National avg
20.72%
Vehicle inspections51 (11 OOS)
Driver inspections81 (52 OOS)
Crashes, last 3 years2, 1 with injuries
FMCSA safety ratingConditional

FMCSA safety categories (SMS BASICs), last 24 months:

Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record

Insurance on file

Liability insuranceOn file
InsurerState Nationalspecialty Insco/national Specia
Coverage750
Policy effective sinceMar 2026
Cancellations, 3 yrs18
18 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
Jul 2025 → Oct 2025 State Nationalspecialty Insco/national Specia (Bipd/primary) $750k Cancelled
Mar 2025 → Jul 2025 State Nationalspecialty Insco/national Specia (Bipd/primary) $750k Cancelled
Jan 2025 → Mar 2025 State Nationalspecialty Insco/national Specia (Bipd/primary) $750k Cancelled
Jul 2024 → Jan 2025 State Nationalspecialty Insco/national Specia (Bipd/primary) $750k Cancelled
Jun 2024 → Dec 2024 Underwriters At Lloyds London (Cargo) $750k Cancelled
Jun 2024 → Jun 2024 Underwriters At Lloyds London (Cargo) $750k Cancelled
Jun 2024 → Jun 2025 Underwriters At Lloyds London (Cargo) $750k Cancelled
Jun 2024 → Nov 2024 Underwriters At Lloyds London (Cargo) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Recent roadside inspections
Aug 3, 2026 Full inspection, MI 12 violations, 4 out-of-service
49 CFR 393.51C-BAPG, OOS 49 CFR 393.65C-FNS, OOS 49 CFR 395.8A1-HOSP (driver), OOS 49 CFR 391.11B2-Q (driver), OOS 49 CFR 393.9A-LIL 49 CFR 393.86B1-RIG +6 more
Jul 30, 2026 Driver-only, OH 1 violation, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
Jul 28, 2026 Walk-around, OH 11 violations, 2 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS 49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS 49 CFR 395.22H4-ELDBRODS 49 CFR 393.9A-LCL 49 CFR 393.9A-LCL 49 CFR 396.17C-PI +5 more
Jul 25, 2026 Full inspection, MO 4 violations, 2 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS 49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS 49 CFR 393.9A-LFTSI 49 CFR 390.21TB2-DOT
Jul 6, 2026 Walk-around, NJ 4 violations
49 CFR 393.55C1-B 49 CFR 393.11A1-LLPL 49 CFR 393.78A-WS 49 CFR 393.9A-LCL
Jun 30, 2026 Walk-around, KY Clean, no violations
Jun 26, 2026 Walk-around, MD 5 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS 49 CFR 390.21TB2-DOT 49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese… 49 CFR 393.9A-LFTSI 49 CFR 392.2-SLLLR (driver)
Jun 26, 2026 Driver-only, KY 1 violation
49 CFR 395.8D10-HOSF (driver)

Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.

Authority history
Jul 24, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 30, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Feb 18, 2025 Revoked
Household goods common carrier: granted -> revoked
Jan 14, 2025 Out of service
Household goods common carrier: granted -> out of service
Jan 14, 2025 Out of service
Household goods common carrier: reinstated -> out of service
Jul 10, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 27, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 20, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 11, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Nov 6, 2023 Revoked
Household goods common carrier: reinstated -> revoked
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Authority revoked
Moving Solutions Van Lines Llc
Shares address  •  USDOT 3262792
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is New Destiny Moving Services LLC reliable? Our read of the record

The federal record argues for real caution with New Destiny Moving Services LLC: 31 hostage-goods complaints on federal record; 90 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.

If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.

One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About New Destiny Moving Services LLC

New Destiny Moving Services LLC, doing business as Cross Country Long Distance Movers, is a federally registered mover based in Clifton, New Jersey, registered with FMCSA since September 2017. Federal filings show 13 power units (trucks/tractors) and 13 drivers.

Over the last four years, consumers filed 90 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (51 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 31 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.

The complaint volume is trending upward: 11 complaints in 2023 grew to 29 in 2026. A rising curve like this usually matters more than the total, because it describes the company as it operates today.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3051646, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about NEW DESTINY MOVING SERVICES LLC
Is New Destiny Moving Services LLC legit?
New Destiny Moving Services LLC has an active USDOT registration (3051646). It has 90 federal complaints in the last 4 years. Review the categories above before booking.
Is New Destiny Moving Services LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does New Destiny Moving Services LLC have?
90 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 31 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is New Destiny Moving Services LLC based?
140 Delawanna Avenue, Clifton, NJ 07014. Phone on file: (973) 814-4236. Registered with FMCSA since September 2017.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 3, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

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