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B

THE MOVING EXPERIENCE LLC (DBA THE MOVING EXPERIENCE)

USDOT 3028544  •  MC-38168  •  SAN LUIS OBISPO, CA
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Type
Registered mover
Own trucks
3
Status
Active
Complaints, 4 yrs
6

Complaints by category, last 4 years

Estimates/Final Charges
4
Pickup and Delivery
3
Shipment Documents
3
Claim Settlement
2
Hostage Goods
2
Loss and Damage
2
Deceptive Business Practices
1
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.

Company details

Legal nameTHE MOVING EXPERIENCE LLC
Doing business asTHE MOVING EXPERIENCE
Address1111 FERNWOOD DRIVE, SAN LUIS OBISPO, CA 93401
Phone(805) 544-6683
In business sinceJul 2017
Last FMCSA updateFeb 2026

Fleet & authority

Power units (trucks)3
Drivers2
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 16/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
6
Average checked mover
1.4
Red flags & green flags
!2 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
Liability insurance on file with FMCSA, no recent cancellations.
USDOT registration is active.
3 trucks registered with FMCSA.
In business since 2017: a long federal track record.
Complaint history, year by year
2026 1 complaint
Estimates/Final Charges: 1
2024 5 complaints
Estimates/Final Charges: 3 Pickup and Delivery: 3 Shipment Documents: 3 Claim Settlement: 2 Hostage Goods: 2 Loss and Damage: 2 Deceptive Business Practices: 1 Other Commercial Complaints: 1 Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance

Roadside safety record

No roadside inspections or crashes on federal record for this company. For a working carrier that usually means very low mileage; for a broker it is expected, brokers have no trucks to inspect.

Insurance on file

Liability insuranceOn file
InsurerUnited Financial Casualty Company
Coverage1000
Policy effective sinceDec 2022
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Authority history
Jun 8, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 16, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 18, 2018 Revoked
Household goods common carrier: granted -> revoked
Aug 30, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is The Moving Experience LLC reliable? Our read of the record

The federal record argues for real caution with The Moving Experience LLC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.

If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in California with cleaner records doing the same routes; two of them are listed below.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About The Moving Experience LLC

The Moving Experience LLC, doing business as The Moving Experience, is a federally registered mover based in San Luis Obispo, California, registered with FMCSA since July 2017. Federal filings show 3 power units (trucks/tractors) and 2 drivers.

Over the last four years, consumers filed 6 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (4 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.

The complaint volume is trending downward: from 5 in 2024 to 1 in 2026. An improving record is worth noting, though the older complaints still describe how this company has treated customers.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3028544, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about THE MOVING EXPERIENCE LLC
Is The Moving Experience LLC legit?
The Moving Experience LLC has an active USDOT registration (3028544). It has 6 federal complaints in the last 4 years. Review the categories above before booking.
Is The Moving Experience LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does The Moving Experience LLC have?
6 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is The Moving Experience LLC based?
1111 Fernwood Drive, San Luis Obispo, CA 93401. Phone on file: (805) 544-6683. Registered with FMCSA since July 2017.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

Check another mover