A
CASTRO'S SUPERIOR SERVICES LLC (DBA CSS)
USDOT 3012197 • HASBROUCK HEIGHTS, NJ
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameCASTRO'S SUPERIOR SERVICES LLC
Doing business asCSS
Address21 JEFFERSON AVE, HASBROUCK HEIGHTS, NJ 07604
Phone(844) 922-7876
Company officerRALID CASTRO
In business sinceMay 2017
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)14
Drivers14 (14 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓14 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2017: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections4 (3 OOS)
Driver inspections10 (1 OOS)
Crashes, last 3 years1
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerSentry Select Insurance Company
Coverage1000
Policy effective sinceApr 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Apr 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2023 → Apr 2025
Sentry Select Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2023 → Apr 2023
Sentry Select Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2023 → Apr 2024
Sentry Select Insurance Company (Bipd/primary)
$1,000k
Cancelled
Aug 2022 → May 2023
Hudson Insurance Company (Surety)
$1,000k
Cancelled
Apr 2021 → Apr 2023
Lancer Insurance Company Of New Jersey (Bipd/primary)
$1,000k
Cancelled
Apr 2019 → Apr 2021
Drive New Jersey Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2018 → Apr 2019
Ooida Risk Retention Group, Inc. (Bipd/primary)
$1,000k
Cancelled
Feb 2018 → Apr 2018
Ooida Risk Retention Group, Inc. (Bipd)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Feb 9, 2026 Driver-only, MD
1 violation
49 CFR 392.2-SLLEWG3 (driver)
Jan 22, 2026 Driver-only, NH
1 violation
49 CFR 395.34A1-ELDDFN (driver)
Dec 29, 2025 Driver-only, MD
Clean, no violations
Dec 10, 2025 Driver-only, MD
1 violation
49 CFR 392.2-SLLEWA1 (driver)
Apr 1, 2025 Walk-around, CT
1 violation, 1 out-of-service
49 CFR 393.75A3-TAOL, OOS
Jan 29, 2025 Driver-only, PA
1 violation
49 CFR 392.82DUMT: Driver - Using a hand-held mobile telephone (driver)
Jan 22, 2025 Walk-around, NY
4 violations, 3 out-of-service
49 CFR 393.75A3-TAOL, OOS
49 CFR 393.75A3-TAOL, OOS
49 CFR 393.75A3-TAOL, OOS
49 CFR 393.78A-WS
Sep 18, 2024 Full inspection, MD
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 28, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 28, 2025 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 25, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 25, 2024 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 28, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 28, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Mar 29, 2023 Revoked
Property broker: granted -> revoked
Apr 30, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 18, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 31, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Castro's Superior Services LLC reliable? Our read of the record
On the evidence, Castro's Superior Services LLC looks like a reliable operator: operating since 2017 with zero federal complaints in the last four years, 14 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3012197 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About Castro's Superior Services LLC
Castro's Superior Services LLC, doing business as Css, is a federally registered mover based in Hasbrouck Heights, New Jersey, registered with FMCSA since May 2017. Federal filings show 14 power units (trucks/tractors) and 14 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3012197, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about CASTRO'S SUPERIOR SERVICES LLC
Is Castro's Superior Services LLC legit?
Castro's Superior Services LLC has an active USDOT registration (3012197). It has no federal complaints on record in the last 4 years.
Is Castro's Superior Services LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Castro's Superior Services LLC based?
21 Jefferson Ave, Hasbrouck Heights, NJ 07604. Phone on file: (844) 922-7876. Registered with FMCSA since May 2017.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 3, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.