A
PUZZLE MAKER LLC
USDOT 2949393 • AURORA, CO
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal namePUZZLE MAKER LLC
Address3863 S QUATAR WAY, AURORA, CO 80018
Phone(210) 274-4284
Company officerBRAD ALEXANDER
In business sinceNov 2016
Last FMCSA updateOct 2025
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2016: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections3 (1 OOS)
Crashes, last 3 years1
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerGeico General Insurance Company
Policy effective sinceOct 2024
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Oct 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2024 → Oct 2024
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Jun 2023 → Mar 2024
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Apr 2023 → Jun 2023
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Apr 2023 → Jun 2023
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Nov 2022 → Apr 2023
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Nov 2022 → May 2023
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Apr 2022 → Nov 2022
Artisan & Truckers Casualty Company (Bipd/primary)
$300k
Cancelled
Jan 2020 → Apr 2022
Shelter General Insurance Company (Bipd/primary)
$300k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Mar 30, 2026 Walk-around, CO
2 violations
49 CFR 392.16-D (driver)
49 CFR 392.16B-DPASS (driver)
Jul 7, 2025 Walk-around, CO
2 violations
49 CFR 393.11A1-LHLM
49 CFR 393.78A-WS
Feb 5, 2025 Driver-only, CO
4 violations, 1 out-of-service
49 CFR 391.15A-LNCDLNSRW (driver), OOS
49 CFR 392.2-SLLSR
49 CFR 396.17C-PI
49 CFR 392.16AD: Driver - Failed to use seat belt while operating a CMV. (driver)
Last 3 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 10, 2024 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Mar 11, 2024 Revoked
Motor property contract carrier: reinstated -> revoked
Jun 28, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
May 1, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 13, 2020 Revoked
Motor property contract carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Puzzle Maker LLC reliable? Our read of the record
On the evidence, Puzzle Maker LLC looks like a reliable operator: operating since 2016 with zero federal complaints in the last four years, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 2949393 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Colorado
About Puzzle Maker LLC
Puzzle Maker LLC is a federally registered mover based in Aurora, Colorado, registered with FMCSA since November 2016. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2949393, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about PUZZLE MAKER LLC
Is Puzzle Maker LLC legit?
Puzzle Maker LLC has an active USDOT registration (2949393). It has no federal complaints on record in the last 4 years.
Is Puzzle Maker LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Puzzle Maker LLC based?
3863 S Quatar Way, Aurora, CO 80018. Phone on file: (210) 274-4284. Registered with FMCSA since November 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Oct 29, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.