C
ARCBEST II INC (DBA ARCBEST)
USDOT 2946400 • MC-997363 • FORT SMITH, AR
MoverAudit grade: C, based on federal records below
◐ Caution: review the record first
Type
Broker, not a carrier
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameARCBEST II INC
Doing business asARCBEST
Address8401 MCCLURE DRIVE, FORT SMITH, AR 72916
In business sinceNov 2016
Last FMCSA updateMar 2021
Fleet & authority
Power units (trucks)0
Drivers0
Carrier operationIntrastate
Broker authorityYes
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 31/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Registered as a broker: they sell your move to another company.
!Operating authority was revoked at least once (see authority history below).
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓No hostage-goods complaints on record.
✓In business since 2016: a long federal track record.
Complaint history, year by year
2023 1 complaint
No complaints filed this year.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerWestern Surety Co.
Policy effective sinceFeb 2017
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Feb 2017 → Mar 2017
Ace American Insurance Company (Bipd/primary)
$300k
Cancelled
Nov 2016 → Feb 2017
Western Surety Co. (Surety)
Cancelled
Nov 2016 → Mar 2017
Western Surety Co. (Surety)
Cancelled
Nov 2016 → Feb 2017
Western Surety Co. (Surety)
$300k
Cancelled
Nov 2016 → Mar 2017
Western Surety Co. (Surety)
$300k
Cancelled
Nov 2016 → Feb 2017
Ace American Insurance Company (Bipd/primary)
$300k
Cancelled
May 2016 → May 2016
Aspen American Insurance Company (Cargo)
$300k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Mar 27, 2017 Revoked
Household goods freight forwarder: granted -> revoked
Mar 27, 2017 Revoked
Property freight forwarder: granted -> revoked
Feb 21, 2017 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Arcbest Ii INC reliable? Our read of the record
Arcbest Ii INC sits in the middle of the road: not a horror story, not a spotless record either. Registered as a broker: they sell your move to another company. None of this automatically disqualifies the company, but each item deserves a direct question before you sign anything.
Our read: usable with eyes open. Get the estimate binding and in writing, confirm the USDOT number on the paperwork matches 2946400, and check the complaint categories above so you know exactly what earlier customers reported.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Arkansas
About Arcbest Ii INC
Arcbest Ii INC, doing business as Arcbest, is a federally registered moving broker based in Fort Smith, Arkansas, registered with FMCSA since November 2016. Federal filings show no trucks registered to this company. As a broker, it does not transport shipments itself: it books your move and resells it to a carrier of its choosing.
Over the last four years, consumers filed 1 complaint against this company with the federal government.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2946400, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ARCBEST II INC
Is Arcbest Ii INC legit?
Arcbest Ii INC has an active USDOT registration (2946400), but it is registered as a broker, not a carrier: it resells moves to other companies. It has 1 federal complaints in the last 4 years. Review the categories above before booking.
Is Arcbest Ii INC a broker or a carrier?
A broker. It does not own trucks; it sells your move to a carrier you never chose. Get the actual carrier's name and USDOT number in writing, then check that carrier here too.
How many complaints does Arcbest Ii INC have?
1 federal complaints in the last 4 years, most in the "" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Arcbest Ii INC based?
8401 Mcclure Drive, Fort Smith, AR 72916. Registered with FMCSA since November 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.