A
DEPENDABLE RELOCATION - LUBBOCK INC (DBA ARMSTRONG TRANSPORTATION SERVICES)
USDOT 2930844 • MC-989665 • JACKSONVILLE, FL
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameDEPENDABLE RELOCATION - LUBBOCK INC
Doing business asARMSTRONG TRANSPORTATION SERVICES
Address815 SOUTH MAIN STREET, JACKSONVILLE, FL 32207
Phone(904) 390-7100
Company officerMICHAEL BRANNIGAN
In business sinceSep 2016
Last FMCSA updateOct 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationIntrastate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 6 movers that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2016: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerMarkel Insurance Company
Policy effective sinceDec 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Dec 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2023 → Dec 2024
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Dec 2022 → Dec 2023
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Dec 2021 → Dec 2022
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Nov 2021 → Dec 2021
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Aug 2021 → Dec 2021
Protective Insurance Co. (Bipd)
$750k
Cancelled
Aug 2021 → Dec 2021
Protective Insurance Co. (Bipd)
$750k
Cancelled
Jul 2021 → Nov 2021
Travelers Property Casualty Co. Of America (Cargo)
$750k
Cancelled
Nov 2020 → Aug 2021
Protective Insurance Co. (Bipd)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Jul 30, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 6, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 29, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 11, 2017 Revoked
Household goods common carrier: granted -> revoked
Dec 11, 2017 Revoked
Motor property common carrier: granted -> revoked
Jun 27, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 6 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Dependable Relocation - Lubbock INC reliable? Our read of the record
On the evidence, Dependable Relocation - Lubbock INC looks like a reliable operator: operating since 2016 with zero federal complaints in the last four years, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 2930844 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
One caveat regardless of the rest: this company shares an address, phone number or officer with 6 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Dependable Relocation - Lubbock INC
Dependable Relocation - Lubbock INC, doing business as Armstrong Transportation Services, is a federally registered mover based in Jacksonville, Florida, registered with FMCSA since September 2016. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2930844, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about DEPENDABLE RELOCATION - LUBBOCK INC
Is Dependable Relocation - Lubbock INC legit?
Dependable Relocation - Lubbock INC has an active USDOT registration (2930844). It has no federal complaints on record in the last 4 years.
Is Dependable Relocation - Lubbock INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Dependable Relocation - Lubbock INC based?
815 South Main Street, Jacksonville, FL 32207. Phone on file: (904) 390-7100. Registered with FMCSA since September 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.