A
D EXPRESS INC
USDOT 2924244 • MC-986458 • HOLLYWOOD, FL
MoverAudit grade: A, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices1
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameD EXPRESS INC
Address5500 PEMBROKE RD, HOLLYWOOD, FL 33021-8036
Phone(786) 818-9909
In business sinceAug 2016
Last FMCSA updateMar 2026
Fleet & authority
Power units (trucks)6
Drivers6 (6 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 8/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Operating authority was revoked at least once (see authority history below).
✓Vehicle out-of-service rate 20.00% is below the national average of 20.72%.
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓6 trucks registered with FMCSA.
✓In business since 2016: a long federal track record.
Complaint history, year by year
2024 1 complaint
Claim Settlement: 1
Estimates/Final Charges: 1
Shipment Documents: 1
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 1 complaint
Claim Settlement: 1
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Shipment Documents: 1
Weighing: 1
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections10 (2 OOS)
Driver inspections14 (5 OOS)
Crashes, last 3 years1, 1 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerHanover Insurance Co.
Policy effective sinceMar 2026
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2023 → Mar 2023
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Dec 2022 → Jan 2023
Capacity Insurance Company (Cargo)
$750k
Cancelled
Dec 2021 → Dec 2022
Capacity Insurance Company (Cargo)
$750k
Cancelled
Dec 2020 → Dec 2021
Capacity Insurance Company (Cargo)
$750k
Cancelled
Sep 2020 → Oct 2020
Capacity Insurance Company (Cargo)
$750k
Cancelled
Sep 2020 → Dec 2020
Capacity Insurance Company (Cargo)
$750k
Cancelled
Dec 2019 → Sep 2020
Capacity Insurance Company (Cargo)
$750k
Cancelled
Dec 2018 → Dec 2019
Capacity Insurance Company (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 6, 2026 Walk-around, TX
3 violations
49 CFR 393.203A: Cab door missing/broken
49 CFR 393.9: Inoperable Required Lamp
49 CFR 393.9H: Inoperable head lamps
May 15, 2026 Walk-around, TX
1 violation
49 CFR 396.3A1: Inspection repair and maintenance of parts and accessories
May 12, 2026 Full inspection, IA
9 violations
49 CFR 395.8F07 (driver)
49 CFR 395.8F05 (driver)
49 CFR 393.9H: Inoperable head lamps
49 CFR 393.78: Wipers - Inoperative / missing / damaged wipers
49 CFR 393.9: Inoperable Required Lamp
49 CFR 393.45B2: Brake hose or tubing chafing and/or kinking
+3 more
Dec 22, 2025 Walk-around, FL
6 violations, 3 out-of-service
49 CFR 393.75A3-TAOL, OOS
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 393.11A1-LCHL
49 CFR 396.17C-PI
49 CFR 396.17C-PI
Dec 11, 2025 Driver-only, CO
5 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
49 CFR 395.3A1-HOSPD (driver)
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
Oct 1, 2025 Walk-around, WA
2 violations
49 CFR 393.95A4-EEUS
49 CFR 392.2-SLLILC (driver)
Jul 16, 2025 Driver-only, PA
3 violations, 1 out-of-service
49 CFR 393.9A-LHLIWR (driver), OOS
49 CFR 396.17C-PI
49 CFR 396.9D2-FTF
Jun 4, 2025 Walk-around, NM
1 violation
49 CFR 392.60A: Unauthorized passenger on board CMV (driver)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jan 18, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 21, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 1, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 9, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 20, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 23, 2019 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is D Express INC reliable? Our read of the record
The federal record argues for real caution with D Express INC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About D Express INC
D Express INC is a federally registered mover based in Hollywood, Florida, registered with FMCSA since August 2016. Federal filings show 6 power units (trucks/tractors) and 6 drivers.
Over the last four years, consumers filed 2 complaints against this company with the federal government. The most common complaint category is "Claim Settlement" (2 complaints): in plain terms, customers reported that damage claims were denied, delayed or underpaid. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2924244, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about D EXPRESS INC
Is D Express INC legit?
D Express INC has an active USDOT registration (2924244). It has 2 federal complaints in the last 4 years. Review the categories above before booking.
Is D Express INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does D Express INC have?
2 federal complaints in the last 4 years, most in the "Claim Settlement" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is D Express INC based?
5500 Pembroke Rd, Hollywood, FL 33021-8036. Phone on file: (786) 818-9909. Registered with FMCSA since August 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.