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RR DONNELLEY & SONS COMPANY
USDOT 291621 • CHICAGO, IL
MoverAudit grade: not yet graded
✓ No major red flags found
Complaint history
Complaint record temporarily unavailable. The federal database did not respond. Company registration data below is from the FMCSA census. Refresh this page to retry.
Company details
Legal nameRR DONNELLEY & SONS COMPANY
Address35 WEST WACKER, CHICAGO, IL 60601
Phone(630) 963-9494
Company officerPAUL HAASE
OrganizationCorporation
In business sinceMay 1987
Last FMCSA updateDec 2023
Fleet & authority
Power units (trucks)24
Drivers29 (9 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Red flags & green flags
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓24 trucks registered with FMCSA.
✓In business since 1987: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections6
Driver inspections8 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerNational Union Fire Ins. Co. Of Pitsbgh. Pa
Policy effective sinceMar 2010
Cargo insurance5
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2017 → Mar 2018
Starr Indemnity & Liability Insurance Company (Cargo)
$750k
Cancelled
Oct 2016 → Oct 2017
Ace American Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2014 → May 2017
National Union Fire Ins. Co. Of Pitsbgh. Pa (Bipd/primary)
$750k
Cancelled
Oct 2013 → Nov 2022
Liberty Mutual Insurance Co. (Surety)
Cancelled
Jul 2011 → Jul 2014
National Union Fire Ins. Co. Of Pitsbgh. Pa (Bipd/primary)
$750k
Cancelled
Mar 2010 → Mar 2017
National Union Fire Ins. Co. Of Pitsbgh. Pa (Cargo)
$750k
Cancelled
Jul 2009 → Apr 2017
New Hampshire Insurance Co. (Bipd/primary)
Cancelled
Jul 2009 → Jul 2011
New Hampshire Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Nov 14, 2022 Revoked
Property broker: reinstated -> revoked
May 16, 2017 Revoked
Motor property contract carrier: reinstated -> revoked
May 16, 2017 Revoked
Motor property common carrier: reinstated -> revoked
Mar 30, 2009 Revoked
Property broker: granted -> revoked
Mar 16, 2009 Revoked
Motor property common carrier: granted -> revoked
Mar 16, 2009 Revoked
Motor property contract carrier: granted -> revoked
Dec 1, 1994 Transferred
Motor property contract carrier: granted -> transferred
Dec 1, 1994 Transferred
Motor property common carrier: granted -> transferred
Aug 17, 1994 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 17, 1994 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Rr Donnelley & Sons Company reliable? Our read of the record
On the evidence, Rr Donnelley & Sons Company looks like a reliable operator: operating since 1987 with 24 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 291621 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Illinois
About Rr Donnelley & Sons Company
Rr Donnelley & Sons Company is a federally registered mover based in Chicago, Illinois, registered with FMCSA since May 1987. Federal filings show 24 power units (trucks/tractors) and 29 drivers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 291621, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about RR DONNELLEY & SONS COMPANY
Is Rr Donnelley & Sons Company legit?
Rr Donnelley & Sons Company does not currently show an active USDOT registration. Do not book an interstate move with an unregistered company.
Is Rr Donnelley & Sons Company a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Rr Donnelley & Sons Company based?
35 West Wacker, Chicago, IL 60601. Phone on file: (630) 963-9494. Registered with FMCSA since May 1987.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.