B
UNITED TRUST VAN LINES LLC (DBA DENVER MOVING)
USDOT 2872214 • MC-963279 • PLANO, TX
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameUNITED TRUST VAN LINES LLC
Doing business asDENVER MOVING
Address5700 TENNYSON PARKWAY SUITE 380, PLANO, TX 75024
Phone(877) 244-9886
Company officerZVIKA CHLAFO HAVIV SR
In business sinceMar 2016
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 14/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Operating authority was revoked at least once (see authority history below).
!3 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 2016: a long federal track record.
Complaint history, year by year
2026 3 complaints
Loss and Damage: 2
Estimates/Final Charges: 1
2025 4 complaints
Pickup and Delivery: 2
Shipment Documents: 2
Claim Settlement: 1
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
2023 2 complaints
Claim Settlement: 2
Loss and Damage: 2
Shipment Documents: 2
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Hostage Goods: 1
Operating Authority: 1
Other Commercial Complaints: 1
Pickup and Delivery: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections4
Driver inspections7 (4 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceClean
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceJan 2026
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Jan 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2024 → Jan 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2023 → Jan 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2022 → Dec 2024
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Dec 2021 → Dec 2021
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Dec 2021 → Dec 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Dec 2021 → May 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jul 2021 → Nov 2021
Great American Insurance Co. (Cargo)
$750k
Cancelled
Mar 2021 → Jul 2021
Great American Insurance Co. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 1, 2026 Walk-around, KS
Clean, no violations
Apr 30, 2026 Driver-only, SD
1 violation, 1 out-of-service
49 CFR 383.23A2-LCDLN (driver), OOS
Apr 17, 2026 Driver-only, AR
2 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 392.2-SLL (driver)
Mar 4, 2026 Driver-only, AL
1 violation, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
Jan 23, 2026 Full inspection, OK
Clean, no violations
Aug 26, 2025 Full inspection, NY
3 violations, 2 out-of-service
49 CFR 395.8K2-HOSRC (driver), OOS
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 395.22H4-ELDBRODS
Jul 22, 2024 Walk-around, NY
Clean, no violations
Apr 9, 2024 Full inspection, NE
1 violation
49 CFR 393.201(b)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jan 21, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Jan 12, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 4, 2023 Revoked
Household goods common carrier: reinstated -> revoked
May 10, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 17, 2021 Revoked
Household goods common carrier: reinstated -> revoked
Jun 28, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 29, 2021 Revoked
Household goods common carrier: granted -> revoked
Sep 25, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 20, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 19, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is United Trust Van Lines LLC reliable? Our read of the record
The federal record argues for real caution with United Trust Van Lines LLC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Texas with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About United Trust Van Lines LLC
United Trust Van Lines LLC, doing business as Denver Moving, is a federally registered mover based in Plano, Texas, registered with FMCSA since March 2016. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 9 complaints against this company with the federal government. The most common complaint category is "Loss and Damage" (5 complaints): in plain terms, customers reported belongings that arrived broken or never arrived at all. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2872214, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about UNITED TRUST VAN LINES LLC
Is United Trust Van Lines LLC legit?
United Trust Van Lines LLC has an active USDOT registration (2872214). It has 9 federal complaints in the last 4 years. Review the categories above before booking.
Is United Trust Van Lines LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does United Trust Van Lines LLC have?
9 federal complaints in the last 4 years, most in the "Loss and Damage" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is United Trust Van Lines LLC based?
5700 Tennyson Parkway Suite 380, Plano, TX 75024. Phone on file: (877) 244-9886. Registered with FMCSA since March 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.