C
ENCORE MOVING & STORAGE LLC
USDOT 2864933 • MC-959983 • ALGONQUIN, IL
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices5
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameENCORE MOVING & STORAGE LLC
Address204 BERG ST, ALGONQUIN, IL 60102
Phone(855) 511-6683
Company officerALLISON COPPOLECHIA
In business sinceMar 2016
Last FMCSA updateMar 2025
Fleet & authority
Power units (trucks)7
Drivers6 (3 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Aug 2019)
Prior revocationYes
MoverAudit risk score: 31/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!10 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓7 trucks registered with FMCSA.
✓In business since 2016: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 3 complaints
Estimates/Final Charges: 3
Deceptive Business Practices: 1
Pickup and Delivery: 1
2025 1 complaint
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 5 complaints
Estimates/Final Charges: 5
Deceptive Business Practices: 3
Pickup and Delivery: 3
Claim Settlement: 2
Loss and Damage: 2
Shipment Documents: 2
Hostage Goods: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 1 complaint
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections6
Driver inspections9
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceClean
Insurance on file
Liability insuranceOn file
InsurerSouthern Insurance Company
Coverage750
Policy effective sinceSep 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Sep 2022 → Sep 2025
Milford Casualty Insurance Company (Bipd/primary)
$750k
Cancelled
Sep 2022 → Sep 2023
Granite State Insurance Co. (Cargo)
$750k
Cancelled
Mar 2022 → Sep 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Mar 2021 → Mar 2022
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Sep 2020 → Sep 2022
Artisan & Truckers Casualty Company (Bipd/primary)
$750k
Cancelled
Jul 2020 → Sep 2020
National Continental Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2020 → Jul 2020
National Continental Insurance Co. (Bipd/primary)
$750k
Cancelled
Mar 2020 → Mar 2021
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jan 6, 2026 Walk-around, NC
Clean, no violations
Jan 5, 2026 Driver-only, NC
Clean, no violations
Oct 17, 2025 Full inspection, IL
Clean, no violations
Sep 9, 2025 Full inspection, IL
Clean, no violations
Apr 18, 2025 Full inspection, WI
2 violations
49 CFR 393.47B-BMBCAD
49 CFR 393.47A-BCLMBD
Apr 15, 2025 Driver-only, MN
1 violation
49 CFR 390.21TB2-DOT
Dec 17, 2024 Driver-only, NE
Clean, no violations
Oct 30, 2024 Full inspection, MN
1 violation
49 CFR 393.9A-LIL
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Mar 10, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 17, 2021 Revoked
Household goods common carrier: reinstated -> revoked
Aug 24, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 13, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 10, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 11, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 7, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 13, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 17, 2018 Revoked
Household goods common carrier: reinstated -> revoked
Nov 14, 2017 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Encore Moving & Storage LLC reliable? Our read of the record
The federal record argues for real caution with Encore Moving & Storage LLC: 3 hostage-goods complaints on federal record; 10 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Illinois with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Illinois
About Encore Moving & Storage LLC
Encore Moving & Storage LLC is a federally registered mover based in Algonquin, Illinois, registered with FMCSA since March 2016. Federal filings show 7 power units (trucks/tractors) and 6 drivers.
Over the last four years, consumers filed 10 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (9 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2864933, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ENCORE MOVING & STORAGE LLC
Is Encore Moving & Storage LLC legit?
Encore Moving & Storage LLC has an active USDOT registration (2864933). It has 10 federal complaints in the last 4 years. Review the categories above before booking.
Is Encore Moving & Storage LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Encore Moving & Storage LLC have?
10 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Encore Moving & Storage LLC based?
204 Berg St, Algonquin, IL 60102. Phone on file: (855) 511-6683. Registered with FMCSA since March 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.