B
T-ROY EXPRESS INC
USDOT 2856098 • WATERLOO, WI
MoverAudit grade: B, based on federal records below
◐ Caution: review the record first
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameT-ROY EXPRESS INC
Address337 PORTLAND RD, WATERLOO, WI 53594-1205
Phone(920) 988-5907
Company officerCOURTNEY KLETSCH
In business sinceFeb 2016
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)3
Drivers4 (4 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Operating authority was revoked in the past.
!7 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓3 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2016: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections6
Driver inspections9
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerArtisan & Truckers Casualty Company
Policy effective sinceOct 2025
Cancellations, 3 yrs7
7 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2025 → Oct 2025
West Bend Insurance Company (Bipd/primary)
$750k
Cancelled
Apr 2025 → Oct 2025
West Bend Insurance Company (Bipd/primary)
$750k
Cancelled
Apr 2025 → May 2025
West Bend Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2025 → Apr 2025
West Bend Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2025 → May 2025
West Bend Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2017 → Mar 2025
West Bend Mutual Insurance Co. (Bipd/primary)
$750k
Cancelled
Mar 2017 → May 2025
West Bend Mutual Insurance Co. (Bipd/primary)
$750k
Cancelled
Feb 2016 → Feb 2016
Acuity, A Mutual Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Dec 16, 2025 Full inspection, IN
7 violations
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
+1 more
Jun 5, 2025 Full inspection, KY
3 violations
49 CFR 392.2FT (driver)
49 CFR 392.2 (driver)
49 CFR 392.2IRP (driver)
May 3, 2025 Driver-only, IA
Clean, no violations
Apr 30, 2025 Walk-around, IN
Clean, no violations
Apr 1, 2025 Full inspection, KY
2 violations
49 CFR 392.2 (driver)
49 CFR 392.2 (driver)
Dec 31, 2024 Driver-only, GA
Clean, no violations
Aug 8, 2024 Driver-only, IL
Clean, no violations
Aug 5, 2024 Full inspection, IN
1 violation
49 CFR 393.95(a)(3)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 9, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 2, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is T-roy Express INC reliable? Our read of the record
T-roy Express INC sits in the middle of the road: not a horror story, not a spotless record either. Operating authority was revoked in the past. None of this automatically disqualifies the company, but each item deserves a direct question before you sign anything.
Our read: usable with eyes open. Get the estimate binding and in writing, confirm the USDOT number on the paperwork matches 2856098, and check the complaint categories above so you know exactly what earlier customers reported.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Wisconsin
About T-roy Express INC
T-roy Express INC is a federally registered mover based in Waterloo, Wisconsin, registered with FMCSA since February 2016. Federal filings show 3 power units (trucks/tractors) and 4 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2856098, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about T-ROY EXPRESS INC
Is T-roy Express INC legit?
T-roy Express INC has an active USDOT registration (2856098). It has no federal complaints on record in the last 4 years.
Is T-roy Express INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is T-roy Express INC based?
337 Portland Rd, Waterloo, WI 53594-1205. Phone on file: (920) 988-5907. Registered with FMCSA since February 2016.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.