D
CHIARELLA TRANSPORTATION AND RELOCATION SERVICES INC (DBA WEST COAST EXPRESS MOVING)
USDOT 2797486 • MC-934023 • SHERWOOD, OR
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges21
Deceptive Business Practices15
14 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameCHIARELLA TRANSPORTATION AND RELOCATION SERVICES INC
Doing business asWEST COAST EXPRESS MOVING
Address14596 SW OREGON ST, SHERWOOD, OR 97140
Phone(888) 855-1491
Company officerGUIDO CHIARELLA
In business sinceSep 2015
Last FMCSA updateJul 2025
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 55/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!14 hostage-goods complaints on federal record.
!42 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!8 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 2015: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 14 complaints
Hostage Goods: 5
Estimates/Final Charges: 3
Pickup and Delivery: 3
Deceptive Business Practices: 2
Loss and Damage: 2
Claim Settlement: 1
Insurance: 1
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 18 complaints
Estimates/Final Charges: 12
Pickup and Delivery: 9
Shipment Documents: 8
Deceptive Business Practices: 7
Loss and Damage: 6
Claim Settlement: 5
Hostage Goods: 5
Weighing: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 10 complaints
Claim Settlement: 8
Deceptive Business Practices: 6
Estimates/Final Charges: 6
Pickup and Delivery: 6
Shipment Documents: 6
Hostage Goods: 4
Loss and Damage: 4
Weighing: 4
Operating Authority: 2
Insurance: 1
Other Commercial Complaints: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3 (1 OOS)
Driver inspections5 (4 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceClean
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceMar 2025
Cancellations, 3 yrs8
8 insurance cancellations in the last 3 years, most recently May 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2025 → May 2025
Artisan & Truckers Casualty Company (Bipd/primary)
$750k
Cancelled
Mar 2025 → May 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Mar 2024 → Mar 2025
Artisan & Truckers Casualty Company (Bipd/primary)
$750k
Cancelled
Dec 2023 → Mar 2024
Artisan & Truckers Casualty Company (Bipd/primary)
$750k
Cancelled
Dec 2023 → Dec 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Aug 2023 → Dec 2023
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Aug 2023 → Dec 2023
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Aug 2023 → Nov 2023
Artisan & Truckers Casualty Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Apr 22, 2025 Walk-around, CA
2 violations, 1 out-of-service
Feb 21, 2025 Full inspection, CA
3 violations, 1 out-of-service
Sep 17, 2024 Walk-around, OH
2 violations, 1 out-of-service
Aug 19, 2024 Driver-only, AZ
1 violation, 1 out-of-service
Jul 9, 2024 Driver-only, IA
2 violations, 1 out-of-service
Apr 2, 2024 Full inspection, WY
3 violations, 1 out-of-service
Last 6 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
May 19, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Dec 16, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Feb 14, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 7, 2023 Revoked
Household goods common carrier: reinstated -> revoked
Oct 16, 2018 Revoked
Household goods common carrier: reinstated -> revoked
Jan 10, 2018 Revoked
Household goods common carrier: granted -> revoked
Dec 14, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 11, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Chiarella Transportation And Relocation Services INC reliable? Our read of the record
The federal record argues for real caution with Chiarella Transportation And Relocation Services INC: 14 hostage-goods complaints on federal record; 42 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Oregon with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Oregon
About Chiarella Transportation And Relocation Services INC
Chiarella Transportation And Relocation Services INC, doing business as West Coast Express Moving, is a federally registered mover based in Sherwood, Oregon, registered with FMCSA since September 2015. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 42 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (21 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 14 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2797486, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about CHIARELLA TRANSPORTATION AND RELOCATION SERVICES INC
Is Chiarella Transportation And Relocation Services INC legit?
Chiarella Transportation And Relocation Services INC has an active USDOT registration (2797486). It has 42 federal complaints in the last 4 years. Review the categories above before booking.
Is Chiarella Transportation And Relocation Services INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Chiarella Transportation And Relocation Services INC have?
42 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 14 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Chiarella Transportation And Relocation Services INC based?
14596 Sw Oregon St, Sherwood, OR 97140. Phone on file: (888) 855-1491. Registered with FMCSA since September 2015.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.