C
CLUTTER INC
USDOT 2719785 • MC-934868 • WEST HOLLYWOOD, CA
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices5
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameCLUTTER INC
Address8605 SANTA MONICA BLVD #66171, WEST HOLLYWOOD, CA 90069
Phone(877) 626-1887
Company officerFRANCESCA KEHL
In business sinceJun 2015
Last FMCSA updateMay 2026
Fleet & authority
Power units (trucks)191
Drivers382
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 31/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!10 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓Vehicle out-of-service rate 1.54% is below the national average of 20.72%.
✓USDOT registration is active.
✓191 trucks registered with FMCSA.
✓In business since 2015: a long federal track record.
Complaint history, year by year
2026 3 complaints
Hostage Goods: 2
Loss and Damage: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 3 complaints
Loss and Damage: 3
Deceptive Business Practices: 2
Estimates/Final Charges: 1
Shipment Documents: 1
Weighing: 1
2024 1 complaint
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Shipment Documents: 1
2023 3 complaints
Deceptive Business Practices: 2
Loss and Damage: 2
Claim Settlement: 1
Estimates/Final Charges: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections65 (1 OOS)
Driver inspections86 (1 OOS)
Crashes, last 3 years2, 4 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/​AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerArch Insurance Company
Coverage1000
Policy effective sinceJan 2024
Cargo insurance5
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Jan 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Policy history (Licensing & Insurance filings):
Jan 2023 → Jan 2024
Arch Insurance Company, $750k (cancelled)
Jan 2023 → Jan 2024
Arch Insurance Company, $750k (cancelled)
Jan 2022 → Jan 2022
Arch Insurance Company, $750k (cancelled)
Jan 2022 → Jan 2023
Arch Insurance Company, $750k (cancelled)
Jan 2022 → Jan 2023
Hanover Insurance Co., $750k (cancelled)
Jan 2021 → Oct 2020
Arch Insurance Company, $750k (cancelled)
Jan 2021 → Jan 2022
Arch Insurance Company, $750k (cancelled)
Oct 2020 → Jan 2022
Hanover Insurance Co., $750k (cancelled)
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Recent roadside inspections
Jun 20, 2026 Full inspection, CA
2 violations
49 CFR 392.2-SLLDL (driver)
49 CFR 392.2-SLLSR
May 23, 2026 Full inspection, NJ
Clean, no violations
May 23, 2026 Walk-around, CA
1 violation
49 CFR 393.9A-LHLI
May 18, 2026 Full inspection, CA
Clean, no violations
May 16, 2026 Full inspection, CA
Clean, no violations
May 15, 2026 Full inspection, CA
1 violation
49 CFR 393.9A-LSLI
May 4, 2026 Full inspection, CA
Clean, no violations
May 3, 2026 Full inspection, CA
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 20, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 24, 2017 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Clutter INC reliable? Our read of the record
The federal record argues for real caution with Clutter INC: 3 hostage-goods complaints on federal record; 10 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in California with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in California
About Clutter INC
Clutter INC is a federally registered mover based in West Hollywood, California, registered with FMCSA since June 2015. Federal filings show 191 power units (trucks/tractors) and 382 drivers.
Over the last four years, consumers filed 10 complaints against this company with the federal government. The most common complaint category is "Loss and Damage" (7 complaints): in plain terms, customers reported belongings that arrived broken or never arrived at all. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2719785, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about CLUTTER INC
Is Clutter INC legit?
Clutter INC has an active USDOT registration (2719785). It has 10 federal complaints in the last 4 years. Review the categories above before booking.
Is Clutter INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Clutter INC have?
10 federal complaints in the last 4 years, most in the "Loss and Damage" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Clutter INC based?
8605 Santa Monica Blvd #66171, West Hollywood, CA 90069. Phone on file: (877) 626-1887. Registered with FMCSA since June 2015.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.