MoverAudit  ›  Pennsylvania  ›  Mechanicsburg  ›  TOWAWAY EXPRESS INC
A

TOWAWAY EXPRESS INC

USDOT 265753  •  MC-181480  •  MECHANICSBURG, PA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Type
Carrier, interstate
Own trucks
20
Status
Active
Complaints, 4 yrs
0

Complaint history

No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.

Company details

Legal nameTOWAWAY EXPRESS INC
Address18 BRENNEMAN CIRCLE, MECHANICSBURG, PA 17050
Phone(717) 766-7061
Email on file[email protected]
Company officerTHOMAS S SHEAFFER
OrganizationCorporation
In business sinceOct 1985
Last FMCSA updateJan 2025

Fleet & authority

Power units (trucks)20
Drivers20 (20 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Feb 2007)
Prior revocationYes
risk

MoverAudit risk score: 0/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
0
Average checked mover
0.2
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
Liability insurance on file with FMCSA, no recent cancellations.
Official FMCSA safety rating: Satisfactory.
USDOT registration is active.
20 trucks registered with FMCSA.
No hostage-goods complaints on record.
In business since 1985: a long federal track record.
Never had operating authority revoked.
Roadside safety & insurance

Roadside safety record

Vehicle out-of-service rate, this company vs. national average:

This company
29.17%
National avg
20.72%
Vehicle inspections24 (7 OOS)
Driver inspections34 (1 OOS)
Crashes, last 3 years5, 1 with injuries
FMCSA safety ratingSatisfactory

FMCSA safety categories (SMS BASICs), last 24 months:

Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff

Insurance on file

Liability insuranceOn file
InsurerHanover Insurance Co.
Policy effective sinceApr 2008
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
Jun 2022 → Sep 2022 Sentry Select Insurance Company (Bipd/primary) $750k Cancelled
Jun 2016 → Jun 2022 Sentry Select Insurance Company (Bipd/primary) $750k Cancelled
Jun 2013 → Jul 2013 Great American Insurance Co. (Surety) $750k Cancelled
Jun 2013 → Jun 2016 Sentry Select Insurance Company (Bipd/primary) $750k Cancelled
Jun 2012 → Jun 2013 Companion Property & Casualty Ins. Co. (Bipd/primary) $750k Cancelled
Jun 2011 → Jun 2012 Companion Property & Casualty Ins. Co. (Bipd/primary) $750k Cancelled
Aug 2008 → Jun 2011 Sentry Select Insurance Company (Bipd/primary) $750k Cancelled
Apr 2008 → Aug 2008 Hanover Insurance Co. (Cargo) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Recent roadside inspections
Nov 15, 2025 Walk-around, TX Clean, no violations
Oct 7, 2025 Full inspection, TX 1 violation
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
Sep 26, 2025 Full inspection, PA 3 violations
49 CFR 396.17C-PI 49 CFR 392.2-SLLIRP 49 CFR 393.78: Wipers - Inoperative / missing / damaged wipers
Sep 15, 2025 Full inspection, WY 5 violations, 1 out-of-service
49 CFR 396.3A1-BOS, OOS 49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt 49 CFR 393.47A-BCFSBD 49 CFR 393.48A-BIBD 49 CFR 393.48A-BIBD
Sep 10, 2025 Walk-around, NM Clean, no violations
Jul 24, 2025 Driver-only, TN 1 violation, 1 out-of-service
49 CFR 395.8E1PC-OOS (driver), OOS
Jul 14, 2025 Driver-only, AR Clean, no violations
Jul 7, 2025 Walk-around, WA 3 violations, 1 out-of-service
49 CFR 393.205A-WRBH, OOS 49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver) 49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)

Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.

Authority history
May 30, 2013 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 30, 2013 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 18, 2008 Revoked
Motor property contract carrier: granted -> revoked
Aug 18, 2008 Revoked
Motor property common carrier: granted -> revoked
Jun 1, 2007 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Jun 1, 2007 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Nov 18, 2005 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Nov 18, 2005 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Apr 4, 2005 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is Towaway Express INC reliable? Our read of the record

On the evidence, Towaway Express INC looks like a reliable operator: operating since 1985 with zero federal complaints in the last four years, 20 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.

No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 265753 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About Towaway Express INC

Towaway Express INC is a federally registered mover based in Mechanicsburg, Pennsylvania, registered with FMCSA since October 1985. Federal filings show 20 power units (trucks/tractors) and 20 drivers.

Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 265753, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about TOWAWAY EXPRESS INC
Is Towaway Express INC legit?
Towaway Express INC has an active USDOT registration (265753). It has no federal complaints on record in the last 4 years.
Is Towaway Express INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Towaway Express INC based?
18 Brenneman Circle, Mechanicsburg, PA 17050. Phone on file: (717) 766-7061. Registered with FMCSA since October 1985.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

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