B
ASSURANCE RELOCATION SYSTEMS LLC
USDOT 2539142 • MC-914789 • PHOENIX, AZ
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Other Commercial Complaints2
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameASSURANCE RELOCATION SYSTEMS LLC
Address625 S 27TH AVE STE 119, PHOENIX, AZ 85009
Phone(602) 900-0682
Company officerFEDELYNE EMERSON
In business sinceSep 2014
Last FMCSA updateApr 2026
Fleet & authority
Power units (trucks)1
Drivers1
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 15/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!23 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓In business since 2014: a long federal track record.
Complaint history, year by year
2026 1 complaint
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 3 complaints
Loss and Damage: 2
Estimates/Final Charges: 1
Other Commercial Complaints: 1
Pickup and Delivery: 1
Claim Settlement: 1
Deceptive Business Practices: 1
2024 1 complaint
Estimates/Final Charges: 1
Hostage Goods: 1
Other Commercial Complaints: 1
Pickup and Delivery: 1
Shipment Documents: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2 (1 OOS)
Driver inspections2
Crashes, last 3 years0
FMCSA safety ratingNot rated
Insurance on file
Liability insuranceOn file
InsurerWesco Insurance Company
Policy effective sinceSep 2025
Cargo insurance5
Cancellations, 3 yrs23
23 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Authority history
May 27, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 22, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 21, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 27, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 26, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 30, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Is Assurance Relocation Systems LLC reliable? Our read of the record
The federal record argues for real caution with Assurance Relocation Systems LLC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Arizona with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Arizona
About Assurance Relocation Systems LLC
Assurance Relocation Systems LLC is a federally registered mover based in Phoenix, Arizona, registered with FMCSA since September 2014. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 5 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (2 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2539142, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ASSURANCE RELOCATION SYSTEMS LLC
Is Assurance Relocation Systems LLC legit?
Assurance Relocation Systems LLC has an active USDOT registration (2539142). It has 5 federal complaints in the last 4 years. Review the categories above before booking.
Is Assurance Relocation Systems LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Assurance Relocation Systems LLC have?
5 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Assurance Relocation Systems LLC based?
625 S 27th Ave Ste 119, Phoenix, AZ 85009. Phone on file: (602) 900-0682. Registered with FMCSA since September 2014.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.