A
JOYCE VAN LINES INC
USDOT 247771 • MC-169755 • INDIANAPOLIS, IN
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameJOYCE VAN LINES INC
Address2525 N SHADELAND AVE UNIT 50 STE A-3, INDIANAPOLIS, IN 46219
Phone(317) 788-9210
Company officerYON MANZANO
OrganizationCorporation
In business sinceJun 1984
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)87
Drivers53 (34 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityYes
Carrier authorityYes
Safety ratingSatisfactory (Mar 1997)
Prior revocationNo
MoverAudit risk score: 1/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
✓Vehicle out-of-service rate 14.71% is below the national average of 20.72%.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓87 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1984: a long federal track record.
Complaint history, year by year
2023 1 complaint
No complaints filed this year.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections34 (5 OOS)
Driver inspections55 (4 OOS)
Crashes, last 3 years6, 2 with injuries
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerTransguard Insurance Company Of America Inc.
Coverage750
Policy effective sinceMay 2026
Cargo insurance5
Cancellations, 3 yrs1
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2022 → Mar 2023
United States Fire Insurance Co. (Surety)
$750k
Cancelled
Mar 2020 → Mar 2022
United States Fire Insurance Co. (Surety)
$750k
Cancelled
Mar 2019 → Mar 2020
United States Fire Insurance Co. (Surety)
$750k
Cancelled
Mar 2019 → Mar 2020
United States Fire Insurance Co. (Surety)
$750k
Cancelled
Mar 2017 → Mar 2019
United States Fire Insurance Co. (Surety)
$750k
Cancelled
Mar 2017 → Mar 2019
United States Fire Insurance Co. (Surety)
$750k
Cancelled
May 2014 → May 2018
Vanliner Insurance Company (Cargo)
$750k
Cancelled
May 2014 → May 2025
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jul 16, 2026 Walk-around, NM
Clean, no violations
Jul 14, 2026 Full inspection, CA
1 violation
49 CFR 393.45D-B
Jul 10, 2026 Driver-only, IN
6 violations
49 CFR 395.22H4-ELDBRODS
49 CFR 392.2-SLLLR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 395.8E-HOSPD (driver)
Jun 29, 2026 Walk-around, NV
4 violations
49 CFR 392.9AA1, OOS
49 CFR 396.17C-PI
49 CFR 393.11A1-LCHL
49 CFR 392.2-SLL (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 393.11A1-LCHL
+3 more
Jun 24, 2026 Full inspection, CA
Clean, no violations
Jun 16, 2026 Full inspection, KY
Clean, no violations
Jun 8, 2026 Walk-around, CA
Clean, no violations
Jun 4, 2026 Full inspection, CA
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jun 8, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 8, 2021 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 27, 2010 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Aug 27, 2010 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
May 3, 2007 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
May 3, 2007 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Nov 23, 2005 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Nov 23, 2005 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
May 21, 2004 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
May 21, 2004 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is Joyce Van Lines INC reliable? Our read of the record
On the evidence, Joyce Van Lines INC looks like a reliable operator: operating since 1984 with only 1 complaint on record, 87 registered trucks, a roadside out-of-service rate below the national average. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 247771 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Indiana
About Joyce Van Lines INC
Joyce Van Lines INC is a federally licensed household goods carrier based in Indianapolis, Indiana, registered with FMCSA since June 1984. Federal filings show 87 power units (trucks/tractors) and 53 drivers.
Over the last four years, consumers filed 1 complaint against this company with the federal government.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 247771, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about JOYCE VAN LINES INC
Is Joyce Van Lines INC legit?
Joyce Van Lines INC has an active USDOT registration (247771). It has 1 federal complaints in the last 4 years. Review the categories above before booking.
Is Joyce Van Lines INC a broker or a carrier?
A licensed carrier with 87 registered trucks.
How many complaints does Joyce Van Lines INC have?
1 federal complaints in the last 4 years, most in the "" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Joyce Van Lines INC based?
2525 N Shadeland Ave Unit 50 Ste A-3, Indianapolis, IN 46219. Phone on file: (317) 788-9210. Registered with FMCSA since June 1984.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Aug 15, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.