A
RIO IMPORTERS USA INC
USDOT 2442431 • CAROL STREAM, IL
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameRIO IMPORTERS USA INC
Address120 EASY STREET STE 1, CAROL STREAM, IL 60188
Phone(800) 728-0620
Company officerAMITABH MITTAL
In business sinceOct 2013
Last FMCSA updateSep 2025
Fleet & authority
Power units (trucks)5
Drivers6 (6 CDL)
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!5 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓5 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2013: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections6 (1 OOS)
Driver inspections13 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Oct 2023 → Sep 2025
Great West Casualty Co. (Bipd/primary)
$750k
Cancelled
Oct 2023 → Oct 2025
Great West Casualty Co. (Bipd/primary)
$750k
Cancelled
Oct 2020 → Oct 2023
Gray Casualty & Surety Company (Surety)
$750k
Cancelled
Oct 2018 → Oct 2020
Hudson Insurance Company (Surety)
$750k
Cancelled
Oct 2017 → Oct 2023
Northland Insurance Company (Bipd/primary)
$750k
Cancelled
Oct 2017 → Nov 2023
Northland Insurance Company (Bipd/primary)
$750k
Cancelled
Oct 2017 → Dec 2017
Philadelphia Indemnity Insurance Company (Surety)
$750k
Cancelled
Oct 2016 → Oct 2017
National Liability & Fire Ins Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Sep 2, 2026 Walk-around, NM
Clean, no violations
Jun 11, 2026 Walk-around, CO
2 violations
49 CFR 396.17C-PI
49 CFR 392.2-SLLIRP
Apr 24, 2026 Driver-only, KS
Clean, no violations
Apr 21, 2026 Full inspection, MN
2 violations
49 CFR 393.45D-B
49 CFR 393.45B2-B-AIR
Apr 9, 2026 Driver-only, OK
1 violation
49 CFR 392.2-SLLS1 (driver)
Feb 28, 2026 Walk-around, IA
Clean, no violations
Nov 19, 2025 Driver-only, CO
4 violations
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.3A3II: Driving beyond 8 hour driving limit since the end of the last on duty… (driver)
49 CFR 395.8E-HOSPD (driver)
Nov 12, 2025 Driver-only, IL
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Sep 10, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 30, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 31, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Rio Importers USA INC reliable? Our read of the record
On the evidence, Rio Importers USA INC looks like a reliable operator: operating since 2013 with zero federal complaints in the last four years, 5 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 2442431 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Illinois
About Rio Importers USA INC
Rio Importers USA INC is a federally registered mover based in Carol Stream, Illinois, registered with FMCSA since October 2013. Federal filings show 5 power units (trucks/tractors) and 6 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2442431, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about RIO IMPORTERS USA INC
Is Rio Importers USA INC legit?
Rio Importers USA INC has an active USDOT registration (2442431). It has no federal complaints on record in the last 4 years.
Is Rio Importers USA INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Rio Importers USA INC based?
120 Easy Street Ste 1, Carol Stream, IL 60188. Phone on file: (800) 728-0620. Registered with FMCSA since October 2013.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.