A
DOMINION EXPRESS LLC (DBA 5 STAR AUTO)
USDOT 2388137 • SAN ANTONIO, TX
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameDOMINION EXPRESS LLC
Doing business as5 STAR AUTO
Address17503 LA CANTERA PKWY STE104465, SAN ANTONIO, TX 78257
Phone(210) 685-5981
Company officerVICKY BALKAN
In business sinceMar 2013
Last FMCSA updateNov 2025
Fleet & authority
Power units (trucks)2
Drivers2 (2 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Federal out-of-service order issued Feb 10, 2014 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2013: a long federal track record.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Feb 10, 2014. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2 (1 OOS)
Driver inspections6 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerNorthland Insurance Company
Coverage1000
Policy effective sinceMar 2026
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently Jun 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Feb 2025 → May 2025
Northland Insurance Company (Bipd/primary)
$1,000k
Cancelled
Feb 2025 → Jun 2025
Northland Insurance Company (Bipd/primary)
$1,000k
Cancelled
Feb 2024 → Feb 2025
Canal Insurance Co. (Bipd/primary)
$1,000k
Cancelled
Mar 2022 → Feb 2024
Progressive County Mutual (Bipd/primary)
$1,000k
Cancelled
Feb 2019 → Mar 2022
Lancer Insurance Company (Bipd/primary)
$1,000k
Cancelled
Feb 2019 → Mar 2022
Lancer Insurance Company (Bipd/primary)
$1,000k
Cancelled
Feb 2018 → Feb 2019
Progressive County Mutual (Bipd/primary)
$1,000k
Cancelled
Nov 2017 → Feb 2018
Hallmark County Mutual Insurance Company (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 3, 2026 Driver-only, NC
Clean, no violations
Jan 22, 2026 Walk-around, CA
3 violations, 2 out-of-service
49 CFR 393.75A3-TAOL, OOS
49 CFR 393.75A3-TAOL, OOS
49 CFR 393.9A-LTSIR
Nov 20, 2025 Driver-only, MT
1 violation
49 CFR 392.2-SLLSR
Jul 12, 2025 Driver-only, TX
Clean, no violations
Jun 2, 2025 Walk-around, ID
22 violations, 3 out-of-service
49 CFR 395.3A2-HOSPDIT (driver), OOS
49 CFR 395.3A3I-HOSPDIT (driver), OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 392.2-SLLSIV (driver)
49 CFR 392.2-SLLSR
49 CFR 392.2-SLLSR
+16 more
Mar 21, 2025 Driver-only, CA
1 violation
49 CFR 392.2-SLLTCD (driver)
May 8, 2024 Walk-around, FL
4 violations
49 CFR 392.2 (driver)
49 CFR 393.9(a)
49 CFR 393.9(a)
49 CFR 393.9(a)
Last 7 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
May 12, 2025 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Mar 10, 2022 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 20, 2018 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 16, 2017 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 18, 2016 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 7, 2015 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jun 24, 2013 Revoked
Motor property contract carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Dominion Express LLC reliable? Our read of the record
On the evidence, Dominion Express LLC looks like a reliable operator: operating since 2013 with zero federal complaints in the last four years, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 2388137 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About Dominion Express LLC
Dominion Express LLC, doing business as 5 Star Auto, is a federally registered mover based in San Antonio, Texas, registered with FMCSA since March 2013. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2388137, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about DOMINION EXPRESS LLC
Is Dominion Express LLC legit?
Dominion Express LLC has an active USDOT registration (2388137). It has no federal complaints on record in the last 4 years.
Is Dominion Express LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Dominion Express LLC based?
17503 La Cantera Pkwy Ste104465, San Antonio, TX 78257. Phone on file: (210) 685-5981. Registered with FMCSA since March 2013.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 6, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.