C
FAMILY MOVING SERVICES INC (DBA TEXAS MOVERS PRO)
USDOT 2303340 • MC-786361 • ADDISON, TX
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges14
Deceptive Business Practices7
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameFAMILY MOVING SERVICES INC
Doing business asTEXAS MOVERS PRO
Address4490 BELTWAY RD, ADDISON, TX 75001
Phone(817) 585-9600
Company officerCHLOMI OHANA
In business sinceMay 2012
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)2
Drivers7 (1 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 34/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!15 federal complaints in the last 4 years.
!5 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓2 trucks registered with FMCSA.
✓In business since 2012: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2025 5 complaints
Estimates/Final Charges: 5
Deceptive Business Practices: 3
Hostage Goods: 2
Pickup and Delivery: 2
Shipment Documents: 2
Claim Settlement: 1
Loss and Damage: 1
Weighing: 1
Insurance: 1
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 6 complaints
Estimates/Final Charges: 5
Loss and Damage: 5
Shipment Documents: 4
Weighing: 4
Deceptive Business Practices: 2
Claim Settlement: 1
Pickup and Delivery: 1
2023 4 complaints
Estimates/Final Charges: 4
Claim Settlement: 3
Shipment Documents: 3
Deceptive Business Practices: 2
Loss and Damage: 2
Weighing: 2
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceClean
Insurance on file
Liability insuranceOn file
InsurerGreat American Insurance Co.
Policy effective sinceJan 2026
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently Feb 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2024 → Feb 2025
Security National Insurance Co. (Cargo)
$750k
Cancelled
Jan 2024 → Jan 2025
Security National Insurance Co. (Cargo)
$750k
Cancelled
Jan 2023 → Jan 2024
Granite State Insurance Co. (Cargo)
$750k
Cancelled
Jan 2023 → Feb 2025
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2023 → Jan 2025
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2022 → Jan 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2022 → Jan 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2020 → Jan 2023
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Jan 9, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 2, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 30, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 2, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 11, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 12, 2015 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 9, 2014 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Family Moving Services INC reliable? Our read of the record
The federal record argues for real caution with Family Moving Services INC: 3 hostage-goods complaints on federal record; 15 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Texas with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About Family Moving Services INC
Family Moving Services INC, doing business as Texas Movers Pro, is a federally licensed household goods carrier based in Addison, Texas, registered with FMCSA since May 2012. Federal filings show 2 power units (trucks/tractors) and 7 drivers.
Over the last four years, consumers filed 15 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (14 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2303340, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about FAMILY MOVING SERVICES INC
Is Family Moving Services INC legit?
Family Moving Services INC has an active USDOT registration (2303340). It has 15 federal complaints in the last 4 years. Review the categories above before booking.
Is Family Moving Services INC a broker or a carrier?
A licensed carrier with 2 registered trucks.
How many complaints does Family Moving Services INC have?
15 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Family Moving Services INC based?
4490 Beltway Rd, Addison, TX 75001. Phone on file: (817) 585-9600. Registered with FMCSA since May 2012.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.