C
BEKINS VAN LINES INC
USDOT 2256609 • MC-770031 • INDIANAPOLIS, IN
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices11
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameBEKINS VAN LINES INC
Address8010 CASTLETON ROAD, INDIANAPOLIS, IN 46250
Phone(317) 849-7900
Company officerMARK KIRSCHNER
In business sinceDec 2011
Last FMCSA updateSep 2024
Fleet & authority
Power units (trucks)1
Drivers1
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 41/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!27 federal complaints in the last 4 years.
!Shares an address, phone or officer with 8 movers that have complaints or revoked authority (see identity check below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓1 truck registered with FMCSA.
✓In business since 2011: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 5 complaints
Claim Settlement: 3
Loss and Damage: 2
Pickup and Delivery: 1
2025 12 complaints
Loss and Damage: 8
Claim Settlement: 6
Deceptive Business Practices: 4
Shipment Documents: 3
Estimates/Final Charges: 2
Hostage Goods: 1
Pickup and Delivery: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 5 complaints
Deceptive Business Practices: 4
Loss and Damage: 4
Claim Settlement: 3
Estimates/Final Charges: 1
Pickup and Delivery: 1
Shipment Documents: 1
Weighing: 1
2023 5 complaints
Deceptive Business Practices: 3
Estimates/Final Charges: 3
Loss and Damage: 3
Shipment Documents: 3
Hostage Goods: 2
Claim Settlement: 1
Insurance: 1
Operating Authority: 1
Pickup and Delivery: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections4 (2 OOS)
Driver inspections4 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
Insurance on file
Liability insuranceOn file
InsurerProtective Insurance Co.
Policy effective sinceMar 2012
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Authority history
No interstate authority actions on record. This company has never had operating authority granted, revoked or reinstated in the federal Licensing & Insurance system. Common for local, intrastate-only movers; if they quote you an interstate move, ask who actually holds the authority for it.
Shared identity check
Caution: this company shares its address, phone number or officer with 8 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Bekins Van Lines INC reliable? Our read of the record
The federal record argues for real caution with Bekins Van Lines INC: 3 hostage-goods complaints on federal record; 27 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Indiana with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 8 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Indiana
About Bekins Van Lines INC
Bekins Van Lines INC is a federally licensed household goods carrier based in Indianapolis, Indiana, registered with FMCSA since December 2011. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 27 complaints against this company with the federal government. The most common complaint category is "Loss and Damage" (17 complaints): in plain terms, customers reported belongings that arrived broken or never arrived at all. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2256609, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about BEKINS VAN LINES INC
Is Bekins Van Lines INC legit?
Bekins Van Lines INC has an active USDOT registration (2256609). It has 27 federal complaints in the last 4 years. Review the categories above before booking.
Is Bekins Van Lines INC a broker or a carrier?
A licensed carrier with 1 registered truck.
How many complaints does Bekins Van Lines INC have?
27 federal complaints in the last 4 years, most in the "Loss and Damage" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Bekins Van Lines INC based?
8010 Castleton Road, Indianapolis, IN 46250. Phone on file: (317) 849-7900. Registered with FMCSA since December 2011.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.