C
ECHO GLOBAL LOGISTICS INC
USDOT 2233564 • MC-511639 • CHICAGO, IL
MoverAudit grade: C, based on federal records below
◐ Caution: review the record first
Type
Broker, not a carrier
Complaints by category, last 4 years
Other Commercial Complaints2
This company is a broker. It sells your move to a carrier you never chose. Ask who is actually driving the truck, and check that carrier here too.
Company details
Legal nameECHO GLOBAL LOGISTICS INC
Address600 WEST CHICAGO AVENUE SUITE 200, CHICAGO, IL 60654
Phone(800) 354-7993
Company officerDOUG WAGGONER
In business sinceNov 2011
Last FMCSA updateMay 2026
Fleet & authority
Power units (trucks)0
Drivers0
Broker authorityYes
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 32/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Registered as a broker: they sell your move to another company.
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓No hostage-goods complaints on record.
✓In business since 2011: a long federal track record.
Complaint history, year by year
2025 2 complaints
Other Commercial Complaints: 2
Whistleblower Complaint: 1
2024 1 complaint
Claim Settlement: 1
Estimates/Final Charges: 1
Leasing Violations: 1
Pickup and Delivery: 1
Shipment Documents: 1
Weighing: 1
Whistleblower Complaint: 1
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPacific Financial Association, Inc.
Policy effective sinceOct 2013
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Oct 2013 → Oct 2013
Pacific Financial Association, Inc. (Trust Fund)
Cancelled
Feb 2005 → Oct 2013
Pacific Financial Association, Inc. (Trust Fund)
Cancelled
Feb 2005 → Feb 2005
Pacific Financial Association, Inc. (Trust Fund)
Cancelled
Feb 2005 → Oct 2006
Pacific Financial Association, Inc. (Trust Fund)
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Sep 25, 2006 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Echo Global Logistics INC reliable? Our read of the record
Echo Global Logistics INC sits in the middle of the road: not a horror story, not a spotless record either. Registered as a broker: they sell your move to another company. None of this automatically disqualifies the company, but each item deserves a direct question before you sign anything.
Our read: usable with eyes open. Get the estimate binding and in writing, confirm the USDOT number on the paperwork matches 2233564, and check the complaint categories above so you know exactly what earlier customers reported.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Illinois
About Echo Global Logistics INC
Echo Global Logistics INC is a federally registered moving broker based in Chicago, Illinois, registered with FMCSA since November 2011. Federal filings show no trucks registered to this company. As a broker, it does not transport shipments itself: it books your move and resells it to a carrier of its choosing.
Over the last four years, consumers filed 3 complaints against this company with the federal government. The most common complaint category is "Whistleblower Complaint" (2 complaints).
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2233564, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ECHO GLOBAL LOGISTICS INC
Is Echo Global Logistics INC legit?
Echo Global Logistics INC has an active USDOT registration (2233564), but it is registered as a broker, not a carrier: it resells moves to other companies. It has 3 federal complaints in the last 4 years. Review the categories above before booking.
Is Echo Global Logistics INC a broker or a carrier?
A broker. It does not own trucks; it sells your move to a carrier you never chose. Get the actual carrier's name and USDOT number in writing, then check that carrier here too.
How many complaints does Echo Global Logistics INC have?
3 federal complaints in the last 4 years, most in the "Whistleblower Complaint" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Echo Global Logistics INC based?
600 West Chicago Avenue Suite 200, Chicago, IL 60654. Phone on file: (800) 354-7993. Registered with FMCSA since November 2011.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.