C
RELO DIRECT INC
USDOT 2216110 • MC-263150 • CHICAGO, IL
MoverAudit grade: C, based on federal records below
◐ Caution: review the record first
Type
Broker, not a carrier
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameRELO DIRECT INC
Address161 N CLARK STREET SUITE 1200, CHICAGO, IL 60601
Phone(312) 384-5982
Company officerOLIVER DUBESTER
In business sinceNov 2011
Last FMCSA updateNov 2020
Fleet & authority
Power units (trucks)0
Drivers0
Broker authorityYes
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 30/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Registered as a broker: they sell your move to another company.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓No hostage-goods complaints on record.
✓In business since 2011: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerTravelers Casualty & Surety Co. Of America
Policy effective sinceFeb 2016
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Nov 2011 → Mar 2016
Hartford Accident And Indemnity Co. (Cargo)
Cancelled
Nov 2011 → Dec 2013
Hartford Fire Insurance Company (Surety)
Cancelled
Jul 2005 → Nov 2011
Hartford Fire Insurance Company (Surety)
Cancelled
Jul 2001 → Jul 2005
Hartford Fire Insurance Company (Surety)
Cancelled
Jul 1999 → Sep 2001
The Insurance Co Of The State Of Pennsylvania (Surety)
Cancelled
Jul 1997 → Sep 1998
The Insurance Co Of The State Of Pennsylvania (Surety)
Cancelled
Jul 1995 → Jun 1997
Star Insurance Company (Surety)
Cancelled
Jul 1993 → Aug 1995
American Bonding Company (Surety)
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Jun 8, 2021 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Nov 30, 2011 Revoked
Property broker: reinstated -> revoked
Dec 5, 2005 Discontinued revocation
Property broker: involuntary revocation -> discontinued revocation
Nov 28, 2001 Revoked
Property broker: granted -> revoked
Oct 19, 1999 Discontinued revocation
Property broker: involuntary revocation -> discontinued revocation
Nov 20, 1998 Revoked
Property broker: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Relo Direct INC reliable? Our read of the record
Relo Direct INC sits in the middle of the road: not a horror story, not a spotless record either. Registered as a broker: they sell your move to another company. None of this automatically disqualifies the company, but each item deserves a direct question before you sign anything.
Our read: usable with eyes open. Get the estimate binding and in writing, confirm the USDOT number on the paperwork matches 2216110, and check the complaint categories above so you know exactly what earlier customers reported.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Illinois
About Relo Direct INC
Relo Direct INC is a federally registered moving broker based in Chicago, Illinois, registered with FMCSA since November 2011. Federal filings show no trucks registered to this company. As a broker, it does not transport shipments itself: it books your move and resells it to a carrier of its choosing.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2216110, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about RELO DIRECT INC
Is Relo Direct INC legit?
Relo Direct INC has an active USDOT registration (2216110), but it is registered as a broker, not a carrier: it resells moves to other companies. It has no federal complaints on record in the last 4 years.
Is Relo Direct INC a broker or a carrier?
A broker. It does not own trucks; it sells your move to a carrier you never chose. Get the actual carrier's name and USDOT number in writing, then check that carrier here too.
Where is Relo Direct INC based?
161 N Clark Street Suite 1200, Chicago, IL 60601. Phone on file: (312) 384-5982. Registered with FMCSA since November 2011.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.