A
VIVA EXPRESS INC
USDOT 2198265 • SPRINGFIELD, MA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameVIVA EXPRESS INC
Address170 SWITZER AVE, SPRINGFIELD, MA 01109
Phone(413) 355-8727
Company officerVADIM PLOTNIKOV
In business sinceOct 2011
Last FMCSA updateMay 2024
Fleet & authority
Power units (trucks)3
Drivers3 (1 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓USDOT registration is active.
✓3 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2011: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3
Driver inspections3
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs1
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jun 2022 → Jan 2025
Progressive Casualty Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2022 → May 2022
National Continental Ins. Co (Bipd/primary)
$1,000k
Cancelled
May 2022 → Jun 2022
Progressive Casualty Insurance Company (Bipd/primary)
$1,000k
Cancelled
Nov 2021 → May 2022
Pilgrim Insurance Company (Bipd/primary)
$1,000k
Cancelled
Nov 2021 → Jun 2022
Pilgrim Insurance Company (Bipd/primary)
$1,000k
Cancelled
Nov 2017 → Nov 2021
Pilgrim Insurance Company (Bipd/primary)
$1,000k
Cancelled
Nov 2017 → Dec 2021
Pilgrim Insurance Company (Bipd/primary)
$1,000k
Cancelled
Nov 2013 → Nov 2017
The Charter Oak Fire Insurance Co. (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Sep 23, 2024 Walk-around, MA
1 violation
49 CFR 392.16(a) (driver)
Jun 28, 2024 Full inspection, CT
2 violations
49 CFR 392.2 (driver)
49 CFR 395.8: Record of Duty Status violation (general/form and manner)
Jun 11, 2024 Walk-around, VT
Clean, no violations
Mar 13, 2024 Full inspection, MA
4 violations
49 CFR 391.41(a) (driver)
49 CFR 392.2
49 CFR 392.2
49 CFR 392.2
Jan 30, 2024 Driver-only, MA
1 violation
49 CFR 392.2 (driver)
Dec 26, 2023 Walk-around, CT
1 violation
49 CFR 392.2
Nov 20, 2023 Full inspection, MA
Clean, no violations
Sep 5, 2023 Walk-around, VT
1 violation
49 CFR 392.2
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jan 21, 2025 Revoked
Motor property contract carrier: granted -> revoked
May 25, 2022 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Viva Express INC reliable? Our read of the record
On the evidence, Viva Express INC looks like a reliable operator: operating since 2011 with zero federal complaints in the last four years, 3 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 2198265 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Massachusetts
About Viva Express INC
Viva Express INC is a federally registered mover based in Springfield, Massachusetts, registered with FMCSA since October 2011. Federal filings show 3 power units (trucks/tractors) and 3 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2198265, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about VIVA EXPRESS INC
Is Viva Express INC legit?
Viva Express INC has an active USDOT registration (2198265). It has no federal complaints on record in the last 4 years.
Is Viva Express INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Viva Express INC based?
170 Switzer Ave, Springfield, MA 01109. Phone on file: (413) 355-8727. Registered with FMCSA since October 2011.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 10, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.