A
PLATINUM SERVICES GROUP INC
USDOT 2118054 • BALTIMORE, MD
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal namePLATINUM SERVICES GROUP INC
Address800 GUSRYAN STREET, BALTIMORE, MD 21224
Phone(410) 631-9701
Company officerCHRISTOPHER SMOOT
In business sinceFeb 2011
Last FMCSA updateApr 2025
Fleet & authority
Power units (trucks)1
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2011: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceClean
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerHanover Insurance Co.
Policy effective sinceJan 2019
Cargo insurance5
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently May 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2021 → May 2024
United States Fire Insurance Co. (Surety)
$750k
Cancelled
Jan 2019 → Jan 2020
Monroe Guaranty Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2019 → Jan 2019
Monroe Guaranty Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2019 → Apr 2019
Monroe Guaranty Insurance Company (Cargo)
$750k
Cancelled
Jan 2019 → Jan 2019
Monroe Guaranty Insurance Company (Cargo)
$750k
Cancelled
Jan 2017 → Jan 2019
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Jan 2017 → Jan 2019
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2017 → Feb 2019
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
May 20, 2024 Revoked
Property broker: granted -> revoked
May 20, 2024 Revoked
Household goods broker: granted -> revoked
May 20, 2024 Revoked
Household goods freight forwarder: reinstated -> revoked
May 20, 2024 Revoked
Property freight forwarder: reinstated -> revoked
Oct 29, 2021 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Jun 8, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 8, 2021 Revoked
Household goods freight forwarder: reinstated -> revoked
Jun 8, 2021 Revoked
Property freight forwarder: reinstated -> revoked
Feb 25, 2019 Revoked
Property freight forwarder: granted -> revoked
Feb 25, 2019 Revoked
Household goods freight forwarder: granted -> revoked
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Platinum Services Group INC reliable? Our read of the record
On the evidence, Platinum Services Group INC looks like a reliable operator: operating since 2011 with zero federal complaints in the last four years, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 2118054 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Maryland
About Platinum Services Group INC
Platinum Services Group INC is a federally licensed household goods carrier based in Baltimore, Maryland, registered with FMCSA since February 2011. Federal filings show 1 power unit (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2118054, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about PLATINUM SERVICES GROUP INC
Is Platinum Services Group INC legit?
Platinum Services Group INC has an active USDOT registration (2118054). It has no federal complaints on record in the last 4 years.
Is Platinum Services Group INC a broker or a carrier?
A licensed carrier with 1 registered truck.
Where is Platinum Services Group INC based?
800 Gusryan Street, Baltimore, MD 21224. Phone on file: (410) 631-9701. Registered with FMCSA since February 2011.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.