A
GREENBRIER HOTEL CORPORATION (DBA THE GREENBRIER)
USDOT 209794 • WHITE SULPHUR SPRINGS, WV
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameGREENBRIER HOTEL CORPORATION
Doing business asTHE GREENBRIER
Address101 MAIN STREET WEST, WHITE SULPHUR SPRINGS, WV 24986
Phone(304) 536-1110
Company officerJILLIAN JUSTICE
OrganizationCorporation
In business sinceMar 1982
Last FMCSA updateApr 2026
Fleet & authority
Power units (trucks)39
Drivers24 (24 CDL)
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Mar 2021)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓39 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1982: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections49
Driver inspections45
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceClean
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerEndurance American Specialty Insurance Co
Coverage1000
Policy effective sinceJun 2020
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jun 2022 → Jun 2023
United States Fire Insurance Co. (Bipd/primary)
$5,000k
Cancelled
Jun 2021 → Jun 2022
North River Insurance Co. (Bipd/primary)
$5,000k
Cancelled
Jun 2020 → Jun 2021
Lexington Insurance Company (Bipd/excess)
$5,000k
Cancelled
Jun 2020 → Jun 2021
United States Fire Insurance Co. (Bipd/primary)
$5,000k
Cancelled
Jun 2018 → Jun 2020
Starr Indemnity & Liability Insurance Company (Bipd/primary)
$5,000k
Cancelled
Jun 2018 → Nov 2018
Starr Indemnity & Liability Insurance Company (Bipd/excess)
$5,000k
Cancelled
Jun 2018 → Jun 2020
Lexington Insurance Company (Bipd/excess)
$5,000k
Cancelled
Jun 2015 → Jun 2018
Liberty Mutual Fire Insurance Co. (Bipd/primary)
$5,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Apr 17, 2026 Full inspection, WV
Clean, no violations
Apr 17, 2026 Full inspection, WV
Clean, no violations
Apr 17, 2026 Full inspection, WV
Clean, no violations
Apr 17, 2026 Full inspection, WV
Clean, no violations
Apr 17, 2026 Full inspection, WV
Clean, no violations
Apr 15, 2026 Full inspection, WV
Clean, no violations
Apr 15, 2026 Full inspection, WV
Clean, no violations
Apr 15, 2026 Full inspection, WV
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Feb 23, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 19, 2018 Revoked
Motor passenger common carrier: reinstated -> revoked
Jan 22, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 2, 2012 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 19, 2003 Revoked
Motor passenger common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Greenbrier Hotel Corporation reliable? Our read of the record
On the evidence, Greenbrier Hotel Corporation looks like a reliable operator: operating since 1982 with zero federal complaints in the last four years, 39 registered trucks, a roadside out-of-service rate below the national average, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 209794 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in West Virginia
About Greenbrier Hotel Corporation
Greenbrier Hotel Corporation, doing business as The Greenbrier, is a federally registered mover based in White Sulphur Springs, West Virginia, registered with FMCSA since March 1982. Federal filings show 39 power units (trucks/tractors) and 24 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 209794, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about GREENBRIER HOTEL CORPORATION
Is Greenbrier Hotel Corporation legit?
Greenbrier Hotel Corporation has an active USDOT registration (209794). It has no federal complaints on record in the last 4 years.
Is Greenbrier Hotel Corporation a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Greenbrier Hotel Corporation based?
101 Main Street West, White Sulphur Springs, WV 24986. Phone on file: (304) 536-1110. Registered with FMCSA since March 1982.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.