B
CROSS COUNTRY MOVING LLC
USDOT 2022745 • MC-711417 • GLENDALE, AZ
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameCROSS COUNTRY MOVING LLC
Address5555 N 51ST AVE SUITE 104, GLENDALE, AZ 85301
Phone(602) 661-8927
Company officerGUY WEIS
In business sinceApr 2010
Last FMCSA updateSep 2024
Fleet & authority
Power units (trucks)2
Drivers2 (2 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 13/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Federal out-of-service order issued Jun 3, 2011 (New Entrant Revoked - Failure Of Safety Audit).
!Operating authority was revoked at least once (see authority history below).
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 2010: a long federal track record.
Complaint history, year by year
2026 3 complaints
Estimates/Final Charges: 2
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 1 complaint
Loss and Damage: 1
2023 3 complaints
Estimates/Final Charges: 3
Deceptive Business Practices: 2
Loss and Damage: 2
Claim Settlement: 1
Insurance: 1
Operating Authority: 1
Shipment Documents: 1
Weighing: 1
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Jun 3, 2011. Reason on file: New Entrant Revoked - Failure Of Safety Audit. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections1
Driver inspections1
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerUnited Financial Casualty Company
Coverage750
Policy effective sinceMay 2018
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2020 → May 2020
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Mar 2018 → May 2018
Canal Insurance Co. (Bipd/primary)
$750k
Cancelled
Jul 2017 → Mar 2018
Canal Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2017 → Jul 2017
Canal Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2017 → Aug 2017
Canal Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2016 → May 2017
Canal Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2015 → May 2020
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
May 2015 → May 2016
United Financial Casualty Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 17, 2026 Walk-around, ND
1 violation
49 CFR 393.60D: Windshield / Windows - Tinting permits less than 70% of light transmi…
Last 1 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
May 18, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 26, 2015 Revoked
Household goods common carrier: granted -> revoked
May 20, 2015 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 19, 2014 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 6, 2013 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 9, 2012 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 19, 2011 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Cross Country Moving LLC reliable? Our read of the record
The federal record argues for real caution with Cross Country Moving LLC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Arizona with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Arizona
About Cross Country Moving LLC
Cross Country Moving LLC is a federally registered mover based in Glendale, Arizona, registered with FMCSA since April 2010. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 7 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (5 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 2022745, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about CROSS COUNTRY MOVING LLC
Is Cross Country Moving LLC legit?
Cross Country Moving LLC has an active USDOT registration (2022745). It has 7 federal complaints in the last 4 years. Review the categories above before booking.
Is Cross Country Moving LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Cross Country Moving LLC have?
7 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Cross Country Moving LLC based?
5555 N 51st Ave Suite 104, Glendale, AZ 85301. Phone on file: (602) 661-8927. Registered with FMCSA since April 2010.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.