B
SEND URGENT PACKAGE INC (DBA SAHARALINK)
USDOT 1956452 • ROANOKE, VA
MoverAudit grade: B, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSEND URGENT PACKAGE INC
Doing business asSAHARALINK
Address5420 DEER PARK DR, ROANOKE, VA 24019
Phone(540) 819-8378
Company officerMONICA WAWERU
In business sinceOct 2009
Last FMCSA updateSep 2024
Fleet & authority
Power units (trucks)2
Drivers2 (2 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (May 2013)
Prior revocationYes
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Federal out-of-service order issued Sep 23, 2013 (90 Day Failure To Pay Fine).
!Operating authority was revoked at least once (see authority history below).
!3 insurance policy cancellations in the last 3 years.
✓Official FMCSA safety rating: Satisfactory.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2009: a long federal track record.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Sep 23, 2013. Reason on file: 90 Day Failure To Pay Fine. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections1
Driver inspections2
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerProgressive Northern Insurance Company
Coverage750
Policy effective sinceJul 2025
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Jul 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2023 → Jul 2025
Progressive Northern Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2021 → Dec 2023
Progressive Northern Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2021 → Dec 2023
Progressive Northern Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2020 → Nov 2020
Berkshire Hathaway Homestate Insurance Compan (Bipd/primary)
$750k
Cancelled
Nov 2020 → Nov 2021
Berkshire Hathaway Homestate Insurance Compan (Bipd/primary)
$750k
Cancelled
Nov 2019 → Nov 2020
Berkshire Hathaway Homestate Insurance Compan (Bipd/primary)
$750k
Cancelled
Nov 2017 → Nov 2019
Progressive Northern Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2015 → Nov 2017
Northland Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jan 17, 2025 Walk-around, NC
4 violations
49 CFR 393.9H: Inoperable head lamps
49 CFR 393.9TS: Inoperative turn signal
49 CFR 393.25F: Stop lamp violations
49 CFR 393.95A: No/discharged/unsecured fire extinguisher
Nov 21, 2024 Driver-only, NC
2 violations
49 CFR 392.16: Failing to use seat belt while operating a CMV (driver)
49 CFR 395.8E: False report of drivers record of duty status (driver)
May 7, 2024 Walk-around, PA
12 violations, 5 out-of-service
49 CFR 395.8(e)(1) (driver), OOS
49 CFR 393.207(a), OOS
49 CFR 393.75(a), OOS
49 CFR 393.45(a), OOS
49 CFR 393.205(a), OOS
49 CFR 392.2
+6 more
Last 3 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Dec 14, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 10, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 9, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 4, 2016 Revoked
Motor property common carrier: reinstated -> revoked
Nov 20, 2013 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 16, 2012 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 16, 2011 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 2, 2010 Revoked
Motor property common carrier: granted -> revoked
May 27, 2010 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 17, 2010 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Send Urgent Package INC reliable? Our read of the record
On the evidence, Send Urgent Package INC looks like a reliable operator: operating since 2009 with zero federal complaints in the last four years, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1956452 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Virginia
About Send Urgent Package INC
Send Urgent Package INC, doing business as Saharalink, is a federally registered mover based in Roanoke, Virginia, registered with FMCSA since October 2009. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1956452, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SEND URGENT PACKAGE INC
Is Send Urgent Package INC legit?
Send Urgent Package INC does not currently show an active USDOT registration. Do not book an interstate move with an unregistered company.
Is Send Urgent Package INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Send Urgent Package INC based?
5420 Deer Park Dr, Roanoke, VA 24019. Phone on file: (540) 819-8378. Registered with FMCSA since October 2009.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Oct 8, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.