A
ARCTIC EXPRESS INC (DBA ARCTIC EXPRESS)
USDOT 193073 • HILLIARD, OH
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameARCTIC EXPRESS INC
Doing business asARCTIC EXPRESS
Address4277 LYMAN DRIVE, HILLIARD, OH 43026
Phone(614) 876-4008
Company officerRICHARD E. DURST
OrganizationCorporation
In business sinceJun 1974
Last FMCSA updateJul 2024
Fleet & authority
Power units (trucks)71
Drivers55 (55 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Nov 2010)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
!Vehicle out-of-service rate 31.25% is well above the 20.72% national average.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓71 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1974: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections32 (10 OOS)
Driver inspections95
Crashes, last 3 years15, 6 with injuries
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerArch Insurance Company
Coverage1000
Policy effective sinceMay 2026
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently May 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2024 → May 2025
Arch Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2023 → May 2024
Arch Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2022 → May 2023
Arch Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2021 → May 2022
Arch Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2020 → May 2021
Arch Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2019 → May 2020
Arch Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2018 → May 2019
Wesco Insurance Company (Bipd/primary)
$1,000k
Cancelled
May 2016 → May 2018
Milwaukee Casualty Insurance Co. (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Sep 28, 2026 Driver-only, NJ
Clean, no violations
Sep 16, 2026 Driver-only, OH
Clean, no violations
Sep 15, 2026 Driver-only, GA
1 violation
49 CFR 392.2-SLLFC (driver)
Sep 11, 2026 Walk-around, NJ
5 violations, 1 out-of-service
49 CFR 395.8E1PC-OOS (driver), OOS
49 CFR 392.2-SLLTL (driver)
49 CFR 395.8E1PC: HOS - False record of duty status driver improper use of Personal Con… (driver)
49 CFR 393.55D2-B
49 CFR 393.55E-B
Sep 1, 2026 Walk-around, OH
7 violations
49 CFR 393.11A1-LTSM, OOS
49 CFR 393.201A-FRMS, OOS
49 CFR 393.201A-VURB, OOS
49 CFR 393.75A3-TAOLTIS, OOS
49 CFR 393.11A1-LSLMWR, OOS
49 CFR 393.55E-B
+1 more
Aug 31, 2026 Full inspection, OH
3 violations
49 CFR 393.53B-B
49 CFR 393.9A-HLLH
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
Aug 30, 2026 Walk-around, KY
1 violation
49 CFR 392.2-SLLEWA1 (driver)
Aug 28, 2026 Walk-around, NC
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 29, 2013 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 29, 2013 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 1, 2012 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
May 1, 2012 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 4, 2010 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
May 4, 2010 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 13, 2008 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 30, 2008 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 11, 2008 Revoked
Property broker: granted -> revoked
Mar 14, 2008 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Arctic Express INC reliable? Our read of the record
On the evidence, Arctic Express INC looks like a reliable operator: operating since 1974 with zero federal complaints in the last four years, 71 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 193073 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Ohio
About Arctic Express INC
Arctic Express INC, doing business as Arctic Express, is a federally registered mover based in Hilliard, Ohio, registered with FMCSA since June 1974. Federal filings show 71 power units (trucks/tractors) and 55 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 193073, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ARCTIC EXPRESS INC
Is Arctic Express INC legit?
Arctic Express INC has an active USDOT registration (193073). It has no federal complaints on record in the last 4 years.
Is Arctic Express INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Arctic Express INC based?
4277 Lyman Drive, Hilliard, OH 43026. Phone on file: (614) 876-4008. Registered with FMCSA since June 1974.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 5, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.