A
SMOOTH MOVE RELOCATION SERVICES LLC
USDOT 1878284 • MC-781353 • CLEVES, OH
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSMOOTH MOVE RELOCATION SERVICES LLC
Address640 NORTH MIAMI AVE, CLEVES, OH 45002
Phone(513) 300-6448
Company officerTONY STRINGFELLOW
In business sinceApr 2009
Last FMCSA updateFeb 2026
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!5 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2009: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections1
Driver inspections1
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Insurance on file
Liability insuranceOn file
InsurerProgressive Preferred Insurance Co.
Coverage750
Policy effective sinceApr 2024
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently May 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2024 → Apr 2024
Acuity, A Mutual Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2024 → May 2024
Acuity, A Mutual Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2024 → Mar 2024
Progressive Preferred Insurance Co. (Bipd/primary)
$750k
Cancelled
Apr 2023 → Mar 2024
Great American Insurance Co. (Cargo)
$750k
Cancelled
Apr 2020 → Apr 2023
Great American Insurance Co. (Cargo)
$750k
Cancelled
Apr 2020 → Mar 2024
Acuity, A Mutual Insurance Company (Bipd/primary)
$750k
Cancelled
Oct 2018 → Apr 2020
Progressive Preferred Insurance Co. (Bipd/primary)
$750k
Cancelled
Oct 2018 → May 2020
Progressive Preferred Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Oct 28, 2025 Full inspection, IN
2 violations
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
49 CFR 393.75B-TFV
Last 1 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 9, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 9, 2024 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
May 6, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 5, 2014 Revoked
Household goods common carrier: granted -> revoked
Dec 5, 2013 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Smooth Move Relocation Services LLC reliable? Our read of the record
On the evidence, Smooth Move Relocation Services LLC looks like a reliable operator: operating since 2009 with zero federal complaints in the last four years, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1878284 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Ohio
About Smooth Move Relocation Services LLC
Smooth Move Relocation Services LLC is a federally registered mover based in Cleves, Ohio, registered with FMCSA since April 2009. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1878284, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SMOOTH MOVE RELOCATION SERVICES LLC
Is Smooth Move Relocation Services LLC legit?
Smooth Move Relocation Services LLC has an active USDOT registration (1878284). It has no federal complaints on record in the last 4 years.
Is Smooth Move Relocation Services LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Smooth Move Relocation Services LLC based?
640 North Miami Ave, Cleves, OH 45002. Phone on file: (513) 300-6448. Registered with FMCSA since April 2009.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.