A
CUMBERLAND FARMS INC
USDOT 17902 • WESTBORO, MA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameCUMBERLAND FARMS INC
Address165 FLANDERS ROAD, WESTBORO, MA 01581
Phone(508) 270-7203
Company officerERIK CHALUT
OrganizationCorporation
In business sinceJun 1974
Last FMCSA updateFeb 2026
Fleet & authority
Power units (trucks)116
Drivers206 (193 CDL)
Operation classPrivate Property, Authorized For Hire, Exempt For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Mar 1994)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Vehicle out-of-service rate 4.21% is below the national average of 20.72%.
✓Liability insurance on file with FMCSA, no recent cancellations.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓116 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1974: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections95 (4 OOS)
Driver inspections116
Crashes, last 3 years13, 8 with injuries
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerAce Property And Casualty Insurance Company
Coverage3000
Policy effective sinceApr 2014
Cargo insurance5
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2017 → Apr 2018
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2016 → Apr 2017
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2015 → Apr 2016
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2014 → Apr 2015
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2013 → Apr 2014
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2013 → Apr 2013
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2012 → Apr 2013
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Apr 2011 → Apr 2012
Ace American Insurance Company (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Sep 21, 2026 Walk-around, NY
Clean, no violations
Aug 26, 2026 Walk-around, NY
1 violation
49 CFR 178.345-6-HMP
49 CFR 178.345-6-HMP
Aug 4, 2026 Full inspection, MA
Clean, no violations
Jul 9, 2026 Walk-around, MA
Clean, no violations
Jun 30, 2026 Walk-around, MA
1 violation
49 CFR 393.55E-B
49 CFR 393.55E-B
Jun 22, 2026 Walk-around, ME
Clean, no violations
Jun 18, 2026 Full inspection, ME
Clean, no violations
Jun 18, 2026 Walk-around, NY
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
May 9, 2011 Revoked
Motor property common carrier: granted -> revoked
May 9, 2011 Revoked
Motor property contract carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Cumberland Farms INC reliable? Our read of the record
On the evidence, Cumberland Farms INC looks like a reliable operator: operating since 1974 with zero federal complaints in the last four years, 116 registered trucks, a roadside out-of-service rate below the national average, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 17902 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Massachusetts
About Cumberland Farms INC
Cumberland Farms INC is a federally registered mover based in Westboro, Massachusetts, registered with FMCSA since June 1974. Federal filings show 116 power units (trucks/tractors) and 206 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 17902, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about CUMBERLAND FARMS INC
Is Cumberland Farms INC legit?
Cumberland Farms INC has an active USDOT registration (17902). It has no federal complaints on record in the last 4 years.
Is Cumberland Farms INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Cumberland Farms INC based?
165 Flanders Road, Westboro, MA 01581. Phone on file: (508) 270-7203. Registered with FMCSA since June 1974.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Oct 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.