A
SPRINGBROOK EXPRESS LLC
USDOT 1682700 • NEW AUBURN, WI
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSPRINGBROOK EXPRESS LLC
Address140 W PINE ST, NEW AUBURN, WI 54757-8520
Phone(715) 861-6889
Company officerPAUL LOFTHUS
In business sinceAug 2007
Last FMCSA updateJun 2026
Fleet & authority
Power units (trucks)92
Drivers53 (53 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!Vehicle out-of-service rate 35.94% is well above the 20.72% national average.
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓92 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2007: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections64 (23 OOS)
Driver inspections99 (1 OOS)
Crashes, last 3 years13, 3 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholBelow cutoff
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerGreat West Casualty Co.
Coverage1000
Policy effective sinceMar 2026
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2026 → today
Great West Casualty Co (Bipd/primary)
Active
Mar 2015 → Mar 2023
Sentry Select Insurance Company (Bipd/primary)
$1,000k
Cancelled
Mar 2012 → Apr 2015
National Casualty Company (Bipd/primary)
$1,000k
Cancelled
Mar 2012 → Mar 2015
National Casualty Company (Bipd/primary)
$1,000k
Cancelled
Mar 2011 → Mar 2012
Sentry Select Insurance Company (Bipd/primary)
$1,000k
Cancelled
Mar 2011 → Apr 2012
Travelers Property Casualty Co. Of America (Cargo)
$1,000k
Cancelled
Mar 2011 → Mar 2011
Sentry Select Insurance Company (Bipd/primary)
$1,000k
Cancelled
Jan 2010 → Mar 2011
Occidental Fire And Casualty Co. Of N.c. (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Oct 7, 2026 Driver-only, IA
2 violations
49 CFR 392.2-SLLSWZ (driver)
49 CFR 395.30B1-ELDDFR (driver)
Sep 29, 2026 Driver-only, NE
Clean, no violations
Sep 29, 2026 Walk-around, KS
Clean, no violations
Sep 28, 2026 Full inspection, MN
1 violation
49 CFR 395.8E1PC: HOS - False record of duty status driver improper use of Personal Con… (driver)
Sep 27, 2026 Driver-only, ND
Clean, no violations
Sep 15, 2026 Walk-around, TX
3 violations
49 CFR 393.55E-B
49 CFR 393.86A1-RIG
49 CFR 393.9A-LIL
Sep 14, 2026 Walk-around, OK
1 violation, 1 out-of-service
49 CFR 393.75A3-TAOL, OOS
Sep 9, 2026 Driver-only, KS
2 violations
49 CFR 395.22H4-ELDBRODS
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Feb 27, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 10, 2013 Revoked
Property broker: granted -> revoked
Mar 9, 2011 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 24, 2009 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 15, 2009 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Springbrook Express LLC reliable? Our read of the record
On the evidence, Springbrook Express LLC looks like a reliable operator: operating since 2007 with zero federal complaints in the last four years, 92 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1682700 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Wisconsin
About Springbrook Express LLC
Springbrook Express LLC is a federally registered mover based in New Auburn, Wisconsin, registered with FMCSA since August 2007. Federal filings show 92 power units (trucks/tractors) and 53 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1682700, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SPRINGBROOK EXPRESS LLC
Is Springbrook Express LLC legit?
Springbrook Express LLC has an active USDOT registration (1682700). It has no federal complaints on record in the last 4 years.
Is Springbrook Express LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Springbrook Express LLC based?
140 W Pine St, New Auburn, WI 54757-8520. Phone on file: (715) 861-6889. Registered with FMCSA since August 2007.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Nov 1, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.