C
GRAND EXPRESS VAN LINES INC (DBA GREAT WESTERN MOVING AND STORAGE)
USDOT 1645981 • MC-606145 • UNION CITY, NJ
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices3
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameGRAND EXPRESS VAN LINES INC
Doing business asGREAT WESTERN MOVING AND STORAGE
Address500 PATTERSON PLANK RD STE #50, UNION CITY, NJ 07087
Phone(507) 509-8797
Company officerKATRINA GRANGER
In business sinceMay 2007
Last FMCSA updateMar 2026
Fleet & authority
Power units (trucks)2
Drivers3 (3 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 25/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 2007: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 3 complaints
Estimates/Final Charges: 3
Claim Settlement: 1
Loss and Damage: 1
2025 4 complaints
Deceptive Business Practices: 3
Estimates/Final Charges: 3
Hostage Goods: 3
Claim Settlement: 2
Pickup and Delivery: 2
Shipment Documents: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections6 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerDrive New Jersey Insurance Company
Coverage750
Policy effective sinceMar 2026
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Jul 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jul 2023 → Jul 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jul 2022 → Jul 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Mar 2022 → Feb 2022
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Feb 2022 → Apr 2024
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2021 → Jul 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Mar 2021 → Mar 2022
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2020 → Jul 2021
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2020 → Jul 2020
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Oct 31, 2025 Driver-only, IA
3 violations, 1 out-of-service
49 CFR 395.8A-NON-ELD (driver), OOS
49 CFR 392.2RG
49 CFR 392.2IN
Mar 30, 2025 Walk-around, CO
Clean, no violations
Feb 2, 2025 Walk-around, AZ
7 violations
49 CFR 392.2-SLLMF
49 CFR 396.17C-PI
49 CFR 395.30B2-ELDDFC24 (driver)
49 CFR 391.41A-MCPC (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 395.30B2-ELDDFC24 (driver)
+1 more
Nov 1, 2024 Driver-only, SD
Clean, no violations
Oct 23, 2024 Driver-only, IA
1 violation
49 CFR 397.3: State/local laws ordinances regulations
Oct 1, 2024 Driver-only, IL
Clean, no violations
Apr 8, 2024 Full inspection, CA
1 violation
49 CFR 393.9(a)
Feb 14, 2024 Walk-around, KY
3 violations
49 CFR 392.2 (driver)
49 CFR 392.2
49 CFR 392.2
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jul 12, 2024 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 12, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 12, 2024 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Mar 12, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 10, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 10, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 18, 2022 Revoked
Household goods common carrier: reinstated -> revoked
Feb 18, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 15, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 10, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Grand Express Van Lines INC reliable? Our read of the record
The federal record argues for real caution with Grand Express Van Lines INC: 3 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About Grand Express Van Lines INC
Grand Express Van Lines INC, doing business as Great Western Moving And Storage, is a federally registered mover based in Union City, New Jersey, registered with FMCSA since May 2007. Federal filings show 2 power units (trucks/tractors) and 3 drivers.
Over the last four years, consumers filed 7 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (6 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1645981, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about GRAND EXPRESS VAN LINES INC
Is Grand Express Van Lines INC legit?
Grand Express Van Lines INC has an active USDOT registration (1645981). It has 7 federal complaints in the last 4 years. Review the categories above before booking.
Is Grand Express Van Lines INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Grand Express Van Lines INC have?
7 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Grand Express Van Lines INC based?
500 Patterson Plank Rd Ste #50, Union City, NJ 07087. Phone on file: (507) 509-8797. Registered with FMCSA since May 2007.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.