B
UNITED RELOCATION SERVICES INC (DBA DIRECT VAN LINES)
USDOT 1393119 • IRVING, TX
MoverAudit grade: B, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameUNITED RELOCATION SERVICES INC
Doing business asDIRECT VAN LINES
Address545 E JOHN CARPENTER FWY #300, IRVING, TX 75062
Phone(866) 936-3207
Company officerTAL SEGAL
In business sinceJul 2005
Last FMCSA updateOct 2012
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Federal out-of-service order issued Aug 1, 2011 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2005: a long federal track record.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Aug 1, 2011. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs0
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2012 → Jun 2012
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2012 → May 2013
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2012 → Jun 2012
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
May 2012 → May 2012
Progressive Casualty Insurance Company (Bipd/primary)
$750k
Cancelled
May 2012 → Apr 2013
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Aug 2011 → Apr 2012
1st Security Financial Corporation (Trust Fund)
$750k
Cancelled
Jan 2011 → Aug 2011
Progressive County Mutual (Cargo)
$750k
Cancelled
Jan 2011 → Feb 2012
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Apr 8, 2013 Revoked
Household goods common carrier: reinstated -> revoked
Jun 27, 2012 Revoked
Household goods common carrier: reinstated -> revoked
May 2, 2012 Revoked
Household goods broker: granted -> revoked
Dec 27, 2011 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is United Relocation Services INC reliable? Our read of the record
On the evidence, United Relocation Services INC looks like a reliable operator: operating since 2005 with zero federal complaints in the last four years, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1393119 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About United Relocation Services INC
United Relocation Services INC, doing business as Direct Van Lines, is a federally registered mover based in Irving, Texas, registered with FMCSA since July 2005. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1393119, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about UNITED RELOCATION SERVICES INC
Is United Relocation Services INC legit?
United Relocation Services INC does not currently show an active USDOT registration. Do not book an interstate move with an unregistered company.
Is United Relocation Services INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is United Relocation Services INC based?
545 E John Carpenter Fwy #300, Irving, TX 75062. Phone on file: (866) 936-3207. Registered with FMCSA since July 2005.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 3, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.