A
TOPHILLS INC (DBA FIVE STARS MOVERS)
USDOT 1362673 • MC-521972 • NEWTON, MA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameTOPHILLS INC
Doing business asFIVE STARS MOVERS
Address89 ADAMS ST, NEWTON, MA 02458
Phone(617) 787-2800
Company officerENRIQUE ESCOBAR
In business sinceApr 2005
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)8
Drivers5 (1 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Jan 2023)
Prior revocationYes
MoverAudit risk score: 1/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓8 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2005: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 1 complaint
No complaints filed this year.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3 (1 OOS)
Driver inspections14 (3 OOS)
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Vehicle MaintenanceAbove cutoff (81.00%)
Hours-of-Service ComplianceAbove cutoff (76.00%)
Controlled Substances/ AlcoholBelow cutoff
Driver FitnessClean
Unsafe DrivingBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerHanover Insurance Co.
Policy effective sinceAug 2022
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2021 → Feb 2023
The Commerce Insurance Company (Bipd/primary)
$750k
Cancelled
Dec 2020 → Feb 2022
Arbella Protection Insurance Company (Bipd/primary)
$750k
Cancelled
Dec 2020 → Dec 2021
Arbella Protection Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2016 → Dec 2020
Arbella Protection Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2016 → Dec 2020
Arbella Protection Insurance Company (Bipd/primary)
$750k
Cancelled
Aug 2015 → Aug 2022
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Jul 2015 → Sep 2015
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Jul 2015 → Jul 2016
Arbella Protection Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Apr 28, 2026 Driver-only, VT
Clean, no violations
Mar 3, 2026 Walk-around, MA
5 violations
49 CFR 392.16AD: Driver - Failed to use seat belt while operating a CMV. (driver)
49 CFR 390.21TB1-MC
49 CFR 390.21TB2-DOT
49 CFR 393.9A-LIL
49 CFR 393.9A-LCL
Jan 11, 2026 Driver-only, MA
1 violation
49 CFR 392.2-SLLS2 (driver)
Nov 25, 2025 Driver-only, NC
2 violations
49 CFR 392.16: Failing to use seat belt while operating a CMV (driver)
49 CFR 392.82A1: Using a hand-held mobile telephone while operating a CMV (driver)
Jul 7, 2025 Driver-only, MA
3 violations
49 CFR 396.17C-PI
49 CFR 392.2-SLLTL
49 CFR 392.16B-DPASS (driver)
Jun 27, 2025 Driver-only, MA
2 violations
49 CFR 392.2-SLLS3 (driver)
49 CFR 395.8F1-HOSM (driver)
Jun 26, 2025 Walk-around, VT
1 violation
49 CFR 393.60C: Windshield - Damaged or Discolored
Apr 9, 2025 Driver-only, MD
1 violation, 1 out-of-service
49 CFR 383.95A-LCDL (driver), OOS
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Feb 23, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 18, 2022 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Dec 9, 2020 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 14, 2016 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Sep 2, 2015 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 27, 2015 Revoked
Household goods contract carrier: granted -> revoked
Jul 14, 2015 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 23, 2014 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 7, 2014 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 18, 2013 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Tophills INC reliable? Our read of the record
On the evidence, Tophills INC looks like a reliable operator: operating since 2005 with only 1 complaint on record, 8 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1362673 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Massachusetts
About Tophills INC
Tophills INC, doing business as Five Stars Movers, is a federally registered mover based in Newton, Massachusetts, registered with FMCSA since April 2005. Federal filings show 8 power units (trucks/tractors) and 5 drivers.
Over the last four years, consumers filed 1 complaint against this company with the federal government.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1362673, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about TOPHILLS INC
Is Tophills INC legit?
Tophills INC has an active USDOT registration (1362673). It has 1 federal complaints in the last 4 years. Review the categories above before booking.
Is Tophills INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Tophills INC have?
1 federal complaints in the last 4 years, most in the "" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Tophills INC based?
89 Adams St, Newton, MA 02458. Phone on file: (617) 787-2800. Registered with FMCSA since April 2005.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.