A
ROOTS GOODS CARRIER LTD
USDOT 1288599 • SURREY, BC
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameROOTS GOODS CARRIER LTD
Address2944 192 STREET, SURREY, BC V3S 9V2
Phone(604) 614-4468
In business sinceSep 2004
Last FMCSA updateJun 2026
Fleet & authority
Power units (trucks)71
Drivers69 (35 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓71 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2004: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections46 (10 OOS)
Driver inspections105 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerInsurance Corporation Of British Columbia
Coverage1000
Policy effective sinceOct 2019
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2011 → Oct 2019
Insurance Corporation Of British Columbia (Bipd/primary)
$1,000k
Cancelled
Oct 2010 → Oct 2011
Underwriters At Lloyds London (Cargo)
$1,000k
Cancelled
Oct 2009 → Oct 2010
National Interstate Insurance Company (Cargo)
$1,000k
Cancelled
Oct 2009 → Nov 2010
National Interstate Insurance Company (Cargo)
$1,000k
Cancelled
Oct 2007 → Oct 2009
Underwriters At Lloyds London (Cargo)
$1,000k
Cancelled
Oct 2006 → Oct 2007
Underwriters At Lloyds London (Cargo)
$1,000k
Cancelled
Oct 2004 → Nov 2006
Underwriters At Lloyds London (Cargo)
$1,000k
Cancelled
Oct 2004 → Dec 2011
National Interstate Insurance Company (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jul 3, 2026 Walk-around, MT
2 violations
49 CFR 393.45D-B
49 CFR 172.516C5-HMPMC
Jun 23, 2026 Full inspection, WA
2 violations
49 CFR 393.95F: Emergency Equipment - Stopped vehicle warning devices missing or impr…
49 CFR 393.11A1-CSLRR
Jun 22, 2026 Walk-around, MT
Clean, no violations
Jun 15, 2026 Driver-only, WA
Clean, no violations
Jun 15, 2026 Driver-only, WA
Clean, no violations
Jun 14, 2026 Driver-only, MT
Clean, no violations
Jun 2, 2026 Full inspection, WA
2 violations
49 CFR 393.53B-B
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
May 24, 2026 Walk-around, CA
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 18, 2010 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 28, 2006 Revoked
Motor property common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Roots Goods Carrier Ltd reliable? Our read of the record
On the evidence, Roots Goods Carrier Ltd looks like a reliable operator: operating since 2004 with zero federal complaints in the last four years, 71 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1288599 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in BC
About Roots Goods Carrier Ltd
Roots Goods Carrier Ltd is a federally registered mover based in Surrey, BC, registered with FMCSA since September 2004. Federal filings show 71 power units (trucks/tractors) and 69 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1288599, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ROOTS GOODS CARRIER LTD
Is Roots Goods Carrier Ltd legit?
Roots Goods Carrier Ltd has an active USDOT registration (1288599). It has no federal complaints on record in the last 4 years.
Is Roots Goods Carrier Ltd a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Roots Goods Carrier Ltd based?
2944 192 Street, Surrey, BC V3S 9V2. Phone on file: (604) 614-4468. Registered with FMCSA since September 2004.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.