A
DUFRESNE SPENCER GROUP LLC (DBA ASHLEY FURNITURE HOMESTORE)
USDOT 1017068 • MEMPHIS, TN
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Type
Private carrier, interstate
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameDUFRESNE SPENCER GROUP LLC
Doing business asASHLEY FURNITURE HOMESTORE
Address3537 LAMAR AVE, MEMPHIS, TN 38118
Phone(901) 509-8860
Company officerCHAD SPENCER
In business sinceApr 2002
Last FMCSA updateAug 2024
Fleet & authority
Power units (trucks)88
Drivers88
Operation classPrivate Property
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
✓Vehicle out-of-service rate 15.38% is below the national average of 20.72%.
✓USDOT registration is active.
✓88 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2002: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections26 (4 OOS)
Driver inspections40 (3 OOS)
Crashes, last 3 years1, 2 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceClean
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs0
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Recent roadside inspections
May 13, 2026 Walk-around, TX
Clean, no violations
May 12, 2026 Full inspection, NM
5 violations, 1 out-of-service
49 CFR 396.3A1BOS: BRAKES OUT OF SERVICE: The number of defective brakes is equal to or …, OOS
49 CFR 395.24D: ELD cannot transfer ELD records electronically (driver)
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
49 CFR 396.3A1B: Brakes (general) Explain:
49 CFR 393.53B: CMV manufactured after 10/19/94 has an automatic airbrake adjustment …
Apr 9, 2026 Full inspection, KS
Clean, no violations
Apr 8, 2026 Full inspection, KS
5 violations, 2 out-of-service
49 CFR 392.4A-DOSP (driver), OOS
49 CFR 393.75A3-TAOL, OOS
49 CFR 392.7A-D (driver)
49 CFR 393.9A-LFTSI
49 CFR 393.9A-LHWS
Dec 9, 2025 Full inspection, KY
4 violations, 1 out-of-service
49 CFR 396.3A1BOS: BRAKES OUT OF SERVICE: The number of defective brakes is equal to or …, OOS
49 CFR 393.95A: No/discharged/unsecured fire extinguisher
49 CFR 393.95F: Emergency Equipment - Stopped vehicle warning devices missing or impr…
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
Nov 21, 2025 Driver-only, MS
Clean, no violations
Nov 8, 2025 Walk-around, MS
1 violation
49 CFR 392.2-SLLTCD (driver)
Oct 10, 2025 Driver-only, MS
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
No interstate authority actions on record. This company has never had operating authority granted, revoked or reinstated in the federal Licensing & Insurance system. Common for local, intrastate-only movers; if they quote you an interstate move, ask who actually holds the authority for it.
Shared identity check
This company shares an address, phone or officer with 4 other registered movers, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is Dufresne Spencer Group LLC reliable? Our read of the record
On the evidence, Dufresne Spencer Group LLC looks like a reliable operator: operating since 2002 with zero federal complaints in the last four years, 88 registered trucks, a roadside out-of-service rate below the national average. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 1017068 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Tennessee
About Dufresne Spencer Group LLC
Dufresne Spencer Group LLC, doing business as Ashley Furniture Homestore, is a federally registered mover based in Memphis, Tennessee, registered with FMCSA since April 2002. Federal filings show 88 power units (trucks/tractors) and 88 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1017068, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about DUFRESNE SPENCER GROUP LLC
Is Dufresne Spencer Group LLC legit?
Dufresne Spencer Group LLC has an active USDOT registration (1017068). It has no federal complaints on record in the last 4 years.
Is Dufresne Spencer Group LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Dufresne Spencer Group LLC based?
3537 Lamar Ave, Memphis, TN 38118. Phone on file: (901) 509-8860. Registered with FMCSA since April 2002.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 6, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.